Dew,
The answer that you gave was very good. However I already have and seen the Microsoft explanation and directions and am still having a problem. I have identified that the Mshtml.dll is corrupt. The problem that I am having is that I have the Windows 98 CD and the IE4 CD, but I downloaded IE5 from the internet recently. This problem was happening prior to the download. Specifically, I am having keystroke problems. I renamed the Mshtml.dll file as microsoft suggested, but using the extract commands are where I fail. Here is some additional information. If you could help I would be much appreciative:
1.) I used this command to extract from START-RUN prompt:
extract /l g:\win98_02.cab mshtml.dll /l c:\windows\system
(g: is my cd rom drive) and the extract had a problem with
the path. I believe that it should have a problem with the path because I do not see a cabinet named win98_02 on the Win98 CD. I also tried ie4_s2.cab with the ie4 CD and I also tried these command from a DOS prompt and did the same thing. (Could you please help with my syntax).
2.)Which CD do you recommend to use (IE4 or Win98) and which cabinet are the files in for each?
Thank you for your continued effort,
RZB
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by: dew_associatesPosted on 1999-04-13 at 22:05:51ID: 1662602
Okay rzb, this should help you!
This occurs when the Windows\Web folder has been moved or renamed, or the Windows\Application data\Microsoft\Internet Explorer folder is missing or damaged.
Use Microsoft Windows Explorer to create a Windows\Web folder, or
reinstall Internet Explorer to re-create the folder.
To create a Windows\Web folder:
1. Open Windows Explorer and scroll down to the C:\Windows directory (presuming that C is the drive on which Windows is installed) and click on the + to expand it.
2. Now click on the C:\Windows folder to highlight it.
3. Now go to the top left of the Windows Explorer windows, click File, New and then folder and name it Web.
4. You should now have a subdirectory called Web under C:\Windows.
5. Now you should be able to enable the active desktop.
To reinstall Internet
Explorer, first remove it, and then reinstall it. To remove Internet
Explorer, follow these steps:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. On the Install/Uninstall tab, click Internet Explorer 4.0 in the list
of installed programs, and then click Add/Remove.
4. Click "Uninstall Internet Explorer 4.0 and all its components," and
then click OK.
5. Restart your computer when you are prompted to do so.
6. In Windows Explorer, delete the Windows\Web folder.
7. Reinstall Internet Explorer.
8. Create a new Windows\Application data\Microsoft\Internet Explorer
folder. For information about creating folders, click Start, click
Help, click the Index tab, type "creating" (without quotation marks),
and then double-click the "creating folders" topic.
This problem can also occur if the Mshtml.dll file is missing or damaged, or if the registry entries for the Mshtml.dll file are missing or damaged.
If you have tried the first of the two suggestions above and the problem is not resolved, try this before removing and reinstalling IE.
To resolve this, follow these steps:
1. Click Start, point to Find, and then click Files Or Folders.
2. In the Named box, type "mshtml.dll" (without the quotation marks), and then
click Find Now.
3. If the Mshtml.dll file is found, right-click it, click Rename, and then type
a new name for the Mshtml.dll file (such as Mshtml.xxx).
If the Mshtml.dll file is not found, skip to step 4.
For more information about how to rename a file, click Start, click Help,
click the Index tab, type "renaming" (without the quotation marks), and then
double-click the "Renaming Files" topic.
4. Quit the Find tool.
5. Extract a new copy of the Mshtml.dll file from your original Internet
Explorer CD-ROM, the folder to which you downloaded the Internet Explorer
Setup files, or your original Windows 98 disks or CD-ROM to the
Windows\System folder.
NOTE: If you do not have an Internet Explorer CD-ROM or a folder on your hard
disk that contains the Internet Explorer Setup files, contact Microsoft
Product Support Services.
NOTE: If you previously applied an update to the Mshtml.dll file provided by
Microsoft, reinstall the updated version of the Mshtml.dll file instead of
the version included with Internet Explorer or Windows 98.
In Internet Explorer 4.0 or 4.01 for Windows 95, follow these steps to extract
the Mshtml.dll file:
a. At a command prompt, type the following command, and then press ENTER
extract /l <path1> <path2>\ie4_s2.cab ie4_2.cab
where <path1> is the path to the folder to which you want to extract
the Ie4_2.cab cabinet file, and <path2> is the path to the folder in
which the Internet Explorer Setup files are located.
NOTE: If you downloaded Internet Explorer 4.0 or 4.01 from the Internet,
<path2> is location of the Internet Explorer Setup files on your
hard disk. If you installed Internet Explorer 4.0 or 4.01 from a CD-ROM,
<path2> is the path to the Internet Explorer Setup files on your
Internet Explorer 4.0 or 4.01 CD-ROM.
b. At the command prompt, type the following command, and then press ENTER
extract /l <path1> <path2>\ie4_2.cab mshtml.dll
where <path1> is the location of the Windows\System folder, and
<path2> is the path to the folder to which you extracted the
Ie4_2.cab file.
In Windows 98, use the System File Checker tool to extract the Mshtml.dll
file. For information about how to extract files using the System File
Checker tool, please see the following article in the Microsoft Knowledge
Base:
ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files
If the behavior persists, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type "regsvr32 /i mshtml.dll" (without quotation marks),
click OK, and then click OK again.
3. Restart your computer.
Dennis