If you go to Start then programs then assesories then entertainment and finally to CD player, which will bring up the program to play a cd, can you get it to play. Make sure in the artist box that you have the right drive letter (your cdrom letter) displayed. If you can't get it to play, let us know what error messages you are getting if any or if you hang. You may have lost the association, or your CDROM drivers may be corrupt, or the codecs are messed up. If you can get it to play, the file associated with .cda files needs repair, or perhaps you have a program from Gateway that you prefer.
If it won't play, I would try these two things first. You should run the drivers for your CDROM, and if it says, do you what to keep this file, you will answer "NO". The other thing is to try to repair the codecs by going to control panel, then add remove programs and finally to Windows setup. Under components, remove all the multimedia checkmarks, restart and then put them back.
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by: J_DogPosted on 2000-07-06 at 12:55:11ID: 3212731
Open the case to see if there is a thin Grey (maybe black) wire composed of a red, white, and black wire together (some have more) at most it will be composed of 4 wires.....I'm not talking about the thick, wide wire (IDE cable)
This wire should go from the CD-ROM into your soundcard...
If your soundcard is integrated onto your motherboard then it will go into your motherboard somewhere....
If it's not there you can get one from best buy, CompUSA or call Gateway.
It also sounds like you have autorun disabled......Go to device manager (right click on My Computer) "Device Manager" tab then expand the "CD ROM" tree....click one time on your CD-ROM > then click properties > then click the "settings" tab > check to see if auto insert notification is checked or not.....check it if it is not already......
Good luck...