Question

Windows98: While initializing device NDIS, windows protection error

Asked by: Laurie95

I've just changed motherboard, processor, and SCSI card.  On boot up to windows (Windows 98, original
version), I get a windows protection error, which windows reports resulted from windows attempt to initialize
"device NDIS".  Using MSconfig, and choosing not to load NDIS.vxd, the system boots up.  However, that
results in no dial-up networking and no ability to connect with the internet through my modem. I even
formatted an extra hard drive that I had and did a clean install of Windows 98, and I got the same error
message.  My config. and the parts that were replaced are as follows:

P4 2.2 ghz Northwood processor (replaced a P3 800MHZ)
Abit TH7 II  Intel 850  motherboard (replaced Abit BE6 II)
512 MB Rambus RDRAM (replaced 256k SDRAM)
Adaptec 29160N SCSI Adapter (replaced a 2940UW)
Seagate Cheetah 9.1 GB hard drive
Quantum Atlus 10K II 36 GB hard drive
GeForce 3 video adapter
2 Plextor SCSI CDROM drives
SCSI internal zip drive
3Com 56k external modem

There is no sound card installed yet.

Any help would be appreciated.  

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Asked On
2002-02-11 at 12:19:53ID20265703
Tags

ndis

,

device

,

initializing

,

error

,

windows

Topic

Windows 98 Operating System

Participating Experts
3
Points
200
Comments
12

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Answers

 

by: stevenlewisPosted on 2002-02-11 at 12:22:09ID: 6794971

try unistall8ing and reinstalling dialup networking theu the add/remove progerams, windows setup
also go to network in the control panel, remove all networking components, beboot and reinstall

 

by: stevenlewisPosted on 2002-02-11 at 12:23:46ID: 6794975

 

by: jitjesterPosted on 2002-02-11 at 12:42:11ID: 6795015

Make sure there are no resource conflicts.  If you have manually changed these in the past, some of the new hardware modifications may have affected this.

jitjester

 

by: jitjesterPosted on 2002-02-11 at 12:54:26ID: 6795036

Make sure there are no resource conflicts.  If you have manually changed these in the past, some of the new hardware modifications may have affected this.

jitjester

 

by: Laurie95Posted on 2002-02-12 at 10:48:03ID: 6797204

Thanks for the suggestions.  I have already uninstalled all networking components and re-installed them a couple times, both on the original hard drive and on the clean install of Win 98.  I cannot find evidence of a resource conflict.  When I choose not to load the NDIS.vxd, and boot to normal windows, the Device manager reveals no conflicts.  If I have instructed the computer not to load NDIS, would the computer be able to report a conflict involving NDIS?
 I believe that NDIS is responsible for loading the Dial-Up Adapter drivers and probably more; I saw a reference to NDIS in conjunction with the Dial-Up Adapter in the Device manager.  So I changed the extensions of those drivers temporarily so they couldn't load.  I still got the same error on bootup.  I don't know of a way to determine what other files are loaded by NDIS.  Knowing that might help.  Also, I tried to do a logged startup so I could review bootlog.txt on restart from the command prompt.  But, on restart from the prompt, I didn't see bootlog.txt in the root directory where I understand it's supposed to be.  I tried that several times with no success.  

I'm increasing the points on this question to 200.

 

by: stevenlewisPosted on 2002-02-12 at 15:51:32ID: 6797998

this may help
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q243199

but I think this is it
from M$
Windows Protection Error in NDIS with a CPU That Is Faster Than 2.1 GHz (Q312108)
http://support.microsoft.com/default.aspx?scid=%2fsearch%2fviewDoc.aspx%3fdocID%3dKC.Q312108

 

by: Laurie95Posted on 2002-02-13 at 07:20:57ID: 6799364

Steven, thanks for locating that article.  It says it was posted on Dec. 27, 2001, but a few days ago I did a search of Microsoft articles with NDIS in the title or text, and while that revealed a few articles, this one wasn't among them.  Apparently, I need MS support to send me the file.  I'll let you know if that fixes the problem, but it looks to be right on point.   ( I wish I could have the 20 or so hours back that I've spent troubleshooting drivers, installing and uninstalling hardware, and losing hair the last 10 days.)  Thanks again for responding.

 

by: stevenlewisPosted on 2002-02-13 at 14:40:21ID: 6800613

Laurie95 The M$ KB site is flaky sometimes, but when I saw that kb article, I too theought it was spot on. I hope it fixes it for you, and I hope your hair grows back *grin*
Steve

 

by: Laurie95Posted on 2002-02-14 at 07:55:18ID: 6802380

Steven, last night I scored...desktop!  The fix was written for my problem, and I think I even see a few shafts of new hair coming through this morning.  (Of course, it took 90 minutes on the phone convincing 4 different MS techs that I shouldn't have to pursue the original OEM from 4 years ago to try to get the patch from MS for me or to pay MS $35 for it, but they finally e-mailed it.)  For my own peace of mind, I searched the MS knowledge base again to see why I didn't discover this article several days ago.  It took 3 searches to retrieve it.  Lesson learned about the quirkiness of their search system and the need for persistence when you have a problem that might implicate a windows file.  For your ingenuity and persistence in weaving your way through the search-engine morass over at Bill's place, you definitely get all the points.   Thanks again.   Laurie

 

by: Laurie95Posted on 2002-02-14 at 07:56:25ID: 6802388

Another happy camper...

 

by: stevenlewisPosted on 2002-02-14 at 19:39:33ID: 6803399

Laurie,
Glad to help
Steve

 

by: Coupee36Posted on 2004-11-29 at 14:19:34ID: 12700859

Hey Laurie, i am having same problem aswell :( stupid M$ are wanting to charge me for a fix i shouldnt have to pay for.  Was wondering, if u could by any chance lighten me in wat this fix is ? maybe i can come up with a solution rather than sheding out the bills they ask for , the fix.  thanks.

-Stephan

20120131-EE-VQP-002

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