Question

Need to extract Word 2000 serial/Product Key before reinstall of Win98SE -I have original disk and Original System; what do I need to extract it?

Asked by: Cosmo2b

Need to extract Word 2000 serial/Product Key before reinstall of Win98SE -have original disk and Compaq presario with Word 2000 installed -no key on CD but new drive requests Product Key -how do I extract it from the OS ?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2006-08-02 at 15:44:40ID21941374
Tags

2000

,

key

,

serial

,

word

,

product

Topic

Windows 98 Operating System

Participating Experts
3
Points
500
Comments
15

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Changing Win98 to NT Workstation on Compaq 4770 Pr…
    I have a Compaq 4770 Presario with a 3.8 gb hardrive and 32 mb of RAM. I want to change WIN98 to NT 4.0. After installing NT 4.0, I tried to log in but NT does not accept my password. Is there something in COMPAQ presario that won't accept NT 4.0 or did I not install NT pro...
  2. PS2 on serial bus... Win98
    Hello, I recently bought a ps2 mouse that had an adapter to rs232, serial bus connector. The guy in the shop told me that it was no problem with the adapter on a Win98 system. But when I plugged it on the serial bus it did nothing, this is on a P166 which does not have a...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: callrsPosted on 2006-08-02 at 15:50:15ID: 17237868

http://pcsupport.about.com/cs/pctutorials/a/lostkey_2.htm Find your Windows XP or 2000 Product Key
http://www.magicaljellybean.com/keyfinder.shtml     Magical Jelly Bean Software - Magical Jelly Bean Keyfinder v1.41
"The Magical Jelly Bean Keyfinder is a freeware utility that retrieves your Product Key (cd key) used to install windows from your registry. It has the options to copy the key to clipboard, save it to a text file, or print it for safekeeping. It works on Windows 95, 98, ME, NT4, 2000, XP, Server 2003, Office 97, and Office XP"

 

by: callrsPosted on 2006-08-02 at 19:20:05ID: 17238647

Sorry, that was for OS. Here's for Word:
http://www.nirsoft.net/utils/product_cd_key_viewer.html     ProduKey - Recover lost product key (CD-Key) of Windows/MS-Office/SQL Server
http://www.belarc.com/free_download.html     Belarc Advisor - Free Personal PC Audit
http://www.trekker.net/?p=16            trekker.net » Recover Lost Product Keys

 

by: BillDLPosted on 2006-08-03 at 04:29:35ID: 17240624

From my experience, the Compaq Presarios that came with MS Word 2000 preinstalled, and with a "recovery CD", installed Word 2000 as part of Microsoft Works 2000 and not as the singular Word 2000 (or even MS Office 2000) application (package).  If that IS the case, then I don't think that you cannot separate the two and ONLY install Word 2000 if you reinstall from the recovery CD again.  You MAY need the CD-Key for the WORKS suite again when you first open one of the ms works applications, but I can't recall being asked for it during installation.

 

by: Cosmo2bPosted on 2006-08-03 at 09:34:18ID: 17243179

The CD looks like an office CD but just says Microsoft Word 2000 -the Microsoft Office Word Proessor -For distribution with a new PC.
All the links above Magicaljellybean keyfinder, belarc, trekker, and cd key viewer all say they can't see the Product Key for Office 2000 -so they don't work.  
Any more ideas?

 

by: johnb6767Posted on 2006-08-03 at 14:29:18ID: 17245531


Alot of those apps dont work on anything but 2k/xp, least I have never had any luck with them. Have you tried just trying to install the Word2000 on another machine to see if it prompts for the COA? I agree with BillDL, and that it is embedded in the installer package.

 

by: BillDLPosted on 2006-08-04 at 04:04:13ID: 17248999

Hmmm.  I didn't anticipate that you would have a separate Microsoft Word 2000 setup CD.  As I said, the only Presario systems I have worked on which had MS Office 2000 applications installed are those on which Windows 98 SE and all the applications (including Works 2000 + Word 2000, which is part of that suite) were preinstalled.  Those systems came with a "recovery CD" which gives little user control over what is reinstalled when run.

Unfortunately, even though MS Office setup can be automated by creating a "transform file" in the root of the CD which is referenced by setup.ini (filename.mst generated by the "Custom Install Wizard program), that method doesn't allow you to make the setup automatically enter the CD-Key as you can do using a custom .INF file to do an unattended setup of Windows 9x.  You are always asked for the CD-Key the first time you open one of the Office applications after the unattended installation.

On my Win98se computer here, retrieving the Office 2000 CD-Key using those "keyfinding" utilities seems to be complicated by the fact that I also have Microsoft Frontpage 98 upgraded to Frontpage 2002.  Office 2000 is installed, and that is version 9, but Frontpage 2002 is part of the Office version 10 family.  The Frontpage CD-Key is the only key that is shown by those utility programs.  All it shows for Office 2000 is the "Digital Product ID" which is NOT the same as the CD-Key.

Unfortunately I don't know of any other method to suggest if the various utility programs aren't revealing the MS Word CD-Key.

Are you sure there isn't a sticker somewhere on the case which, as well as showing the CD-Key for Windows 98, shows the Office/MS Word one?

 

by: Cosmo2bPosted on 2006-08-07 at 09:36:25ID: 17265051

I have the original Word 2000 Case and CD (no Product-Key) and the Compaq with original install on it -I am trying to think ahead on the upgrade to have the product key -looks like it was a good idea to think ahead as I have not found a way to reinstall Word.  I wonder what use they thought the CD was going to do me if you can't reinstall with it.

 

by: callrsPosted on 2006-08-07 at 10:01:11ID: 17265213

http://www.kbalertz.com/823570/Obtain.Product.Office.Program.Setup.aspx How to obtain a new product key for Office program setup
Contact Microsoft: To obtain a new product key for your Office program, call 1-800-936-5700 and speak to a customer service representative.

 

by: johnb6767Posted on 2006-08-07 at 21:40:49ID: 17268848

2Did you try and install it on another machine? And did it prompt for a COA during the install or 1st launch?

 

by: BillDLPosted on 2006-08-08 at 01:31:16ID: 17269625

Yes, it would be very interesting to see the results when installed on another computer.  It would also be very interesting to use one of those utility programs which intercepts the setup and tracks file, folder and registry additions, deletions, or modifications for later analysis.  I used to use a program named WinDelete (version '97) for this purpose, and latterly used another named InstallWatch.

Actually, I believe I HAVE a way that you MIGHT be able to find your CD-Key, but it all depends on HOW the application's setup was run from CD.  Here's what I have discovered from the setup log files created on different Win98se computers on which I ran Office 2000 Premium setup using the same CD, but using different methods.  I do realise that your CD is only MS Word, but I think there may be a lot in common with the setup processes and the creation of a log file.

Method 1
-----------

I created a "transform" file (*.MST) using the Office 2000 Custom Setup Wizard and burned a new CD that ran a completely unattended installation without any user input. For more info about this, see here:
http://office.microsoft.com/en-ca/assistance/HA011380251033.aspx
http://office.microsoft.com/en-ca/assistance/HA011380261033.aspx
http://office.microsoft.com/en-ca/assistance/HA011380271033.aspx
Basically, you run the "custwiz.exe" program, tell it to load DATA1.MSI from the CD, and then go through the sections and tick boxes to choose how you want the installation to proceed.  You then modify the setup.ini from the root of the Office CD and add a line that tells it to use the *.mst file that you created.  Additionally, you can control the level of logging and choose something other than the default name for the logfiles that the Office Setup creates.

Unlike a Windows XP setup "answer file" or a Win9x "msbatch.inf" file, you cannot add the CD-Key to the *.MST file and have it enter this without any user interaction.

In this scenario, having installed Office 2000 from my new custom CD, I was prompted for the CD-Key (after a very short delay) on opeing the first of the Office Applications. This is by design, because this method is really intended for doing exactly the same setup on multiple computers, but which require different CD-Keys.

Because the Office 2000 setup uses an *.MSI file (DATA1.MSI) as the setup data source, it is installed by the "Windows Installer" (MSIEXEC.EXE).  The LogFiles created by this installation (I THINK in the Windows folder, but maybe in the root of C:), were named:
"Office2K_Premium_Setup_CD1_(*).txt" (as I set it in "setup.ini")
and
"Office2K_Premium_Setup_(*)_MsiExec.txt"

where the * is an automatically assigned 4-digit number, eg. (0002).

The default logfiles would probably have been
"Office 2000 <Version> Setup(*).txt"
and
Office 2000 <Version> Setup(*) MSiExec.txt"

Now, a fully automated setup like this DOES NOT prompt for the CD-Key during setup, and therefore neither of the  logfiles save any user input, including the typing in of the CD-Key as would be the case during a standard attended setup.

If YOUR Word CD performed some sort of semi-automated installation, where either the CD-Key was inserted without user intervention, or where you had to insert it on forst run, then my findings unfortunately WILL NOT help you.

Method 2
-----------

This IS the method that may allow you to retrieve the CD-Key.  In a standard setup from CD, depending on how verbose setup.ini instructs it to write the logfile, IT SHOULD capture the user-input of the CD-Key.  In fact, I have saved the setup logs from the original installation of my Office 2000 install, and also the ones created again when I had to reinstall it:

Office 2000 Premium Setup(0002).txt
Office 2000 Premium Setup(0002)_MsiExec.txt
Office 2000 Premium Setup(0004).txt
Office 2000 Premium Setup(0004)_MsiExec.txt

The Setup(0002)_MsiExec.txt log files are much more comprehensive than the basic Setup(0002).txt ones, and I I found my originally entered CD-Key lurking DEEP within it.

I suggest that you open setup.ini in the root of the Word install CD and see if you can determine the name of the logfile that it would have created.  It would normally be at the end under a [Logging] section header something like this:

[Logging]
; a lot of commented-out
; lines here explaining the
; switches used with the
; line that begins with
; "Type=.
;
Type=ficewarmup+
Template=Office 2000 Premium Setup(*).txt

Yours would obviously refer to MS Word, which is why I am suggesting that you look here first.  IF there is a semi-colon in front of the "Template=" line AND the "Type=" lines, then the installation WAS NOT LOGGED.

OK, so do a search for files named    *setup(*.txt  
The absence of a space between "setup" and the opening bracket would find the log files IF they exist in that format.

Alternatively, although it WILL take a long time, is to search for files "Containing Text"  and specify    PIDKEY

IF you manage to find a setup logfile (the "Setup(000x)_MsiExec.txt" one), then you have a lot of scrolling to do after it opens in Wordpad, so use the word search for PIDKEY.

Here's an example of the lines that are relevant (where the x's shown below replace the real numbers and letters for obvious reasons):

Property(C): PIDKEY = ?????????????????????????
Property(C): USERINITIALS = BD
Property(C): USERNAME = Bill DL
Property(C): ProductID = 50106-xxx-xxxxxx-xxxxx
Property(C): PIDTemplate = 50106<````=````=````=````=`````>@@@@@

Your CD-Key should be the one against PIDKEY, but is shown without the hyphens to group each of the 5 characters.  Convert it to PIDKEY = ?????-?????-?????-?????-?????

The "user-related" lines are obvious.

The PIDTemplate line seems to establish the accepted format of the "ProductID", and I have shown the digits in front of the < because this appears to be how the PrductID relates to the CD-Key.  The 5 x @'s are probably random.

I expected the "ProductID" line to be that which shows in your registry under the key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\9.0\Registration\ProductID
but it is not.  This may have been confused because I installed MS Publisher (not on the "premium" version) from a "Small Business Edition"?? Version, and that may be the ProductID from that install.  Anyway, you don't need that.  The value against "PIDKEY" is what you are looking for.

I am still trying to ascertain the significance of values logged against other lines, namely
Property(C): DigitalProductID = very long string of continuous letters and digits
Property(C): PackageCode = {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}
Property(C): ProductState = 5
Property(C): ProductToBeRegistered = 1
Property(C): RUNONCEENTRY = string of 31 letters and digits
but that is another story :-)

I also found the following references, after discovering the contents of my logfiles and searching google:

--------------------------------------------
http://support.microsoft.com/?kbid=842566
Method of running setup from a command that logs installation to C:\Install.txt and allows you to specify the CD-Key so that it doesn't have to be entered manually:

setup.exe /L*V C:\install.txt PIDKEY=xxxxxxxxxxxxxxxxxxxx /qb

-------------------------------------------
I forgot to copy the url's to the following:

--------------------------------------------
Adding the CD-Key to setup.ini to do the same as the above.
Modify setup.ini from the original CD as follows, then add it to the files to burn to a new CD:

USERNAME=Your Name
PIDKEY=XXXXXXXXXXXXXXXXXXXXXXXXX

Don't include the hyphens that group the CD-Key numbers in 5's.
---------------------------------------------------

----------------------------------------------------
Specify the PIDKEY in a BATCH File (SETUP.BAT) to run setup (ie. it passes that to setup as a parameter):

setup.exe TRANSFORMS=C:\Options\Moss\Setup.MST PIDKEY="putcdkeyhere"

Before I added the PIDKEY= line in the setup.bat file, I was prompted for the CD Key after opening Office, Word, Excel, or Powerpoint.  The PIDKEY= line run from a batch file resolved this issue.
-----------------------------------------------------

Hopefully you will find this information useful, but as I said - it all depends on HOW the installation was originally done.

Bill

 

by: BillDLPosted on 2006-08-08 at 01:50:27ID: 17269688

You could probably also use a batch file with the FOR command to search for *.txt files on your C: Drive containing PIDKEY, and redirect the output to a results *.txt file if you wanted, but I've forgotten how to structure such a command.  I'll try it out if you want.

 

by: callrsPosted on 2006-08-12 at 04:33:09ID: 17301604

Did you contact MS? (See my last post). May be the easiest way...

 

by: Cosmo2bPosted on 2006-08-22 at 04:59:50ID: 17362815

BillDL I appreciate your extensive effort in my behalf, -I needed Word and Office and ended up buying current Office and installed on computer on the 7th.  It looks like your method will work - I will reinstall when I get a chance and test it out.  I don't want to short you points in the meantime so here you go.

 

by: BillDLPosted on 2006-08-22 at 11:21:24ID: 17366208

Thank you, Cosmo2b
Pity it came to buying the new CD.
It would be most interesting to verify, from the setup log files created during the installation, if they log the same information as I discovered.

 

by: callrsPosted on 2006-08-22 at 15:27:00ID: 17368047

In a similar thread, they contated MS & all was well.
But you won't say if you tried that or not....
*sigh*

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...