Question

Trouble installing a Maxtor 3200 on Windows 98

Asked by: newbieweb

I found the driver I need and have downloaded and installed it:

http://www.softwaredriverdownload.com/download_maxtor_3200_usb_driver.html

It's a Setup.exe and it installs fine. But when I plug in the Maxtor 3200 afterwards, I get prompted none-the-less to install the driver.

If I could find the driver on my hard-drive I'd browse to that, and that would be the end of it. But I do not know where to find the specific file it's looking for.

Any ideas what I should do? Does anyone have the link to the actual file(s) to browse to?

Thanks,
newbieweb

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-09-19 at 19:19:06ID24746236
Topics

Windows 98 Operating System

,

Hard Drives & Storage

,

Storage Technology

Participating Experts
4
Points
500
Comments
11

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Maxtor Hard Drive not showing in W2k
    I have: cable 1 master: Western digital 20gb HDD cable 1 slave: Maxtor diamond plus 9 80gb HDD cable 2 master: Liteon 52x32x52x CD-RW cable 2 slave: Philips 16x48x DVD All works fine until I plug the Maxtor in, the system still runs ok, but the maxtor har drive does not show...
  2. maxtor 3200 is not detected
    I just purchased the maxtor 3200 personal storage 100gb It states it is just plug and play. No such luck. My system will not detect it. What should I do?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: MaffooClockPosted on 2009-09-19 at 19:41:51ID: 25375702

Well, considering that you downloaded it from a 3rd party website instead of from Maxtor (now owned by Seagate), that might be your problem: the right driver may not have been contained in what you downloaded.

Try these:
    http://www.seagate.com/www/en-us/support/downloads/personal_storage/

Otherwise, you might be out of luck.

 

by: jamietonerPosted on 2009-09-19 at 20:14:02ID: 25375755

Try the driver above first, but if it doesn't work try a generic driver for usb mass storage controllers with win 98.
http://www.technical-assistance.co.uk/kb/usbmsd98.php

 

by: MASQUERAIDPosted on 2009-09-20 at 02:45:18ID: 25376464

First make sure we are talking about Windows 98 Second Edition  (win98SE) the earlier version won't support USB External storage.
This is the driver (actually badged for the 3100) that Maxtor/Seagate recommend (which contains identical installation files to the 3200 download you already have)
http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=Personal_Storage_3100/Win98SE_Driver&vgnextoid=39fd8b9c4a8ff010VgnVCM100000dd04090aRCRD

Have you run it with the drive attached and powered up?
Have you tried changing the USB cable?


 

by: newbiewebPosted on 2009-09-20 at 05:24:44ID: 25376949

I wil sat that when I plugged it in, Windows 98 recognized it was a Maxtor 3200. So I do not think this is a problem with the cable.

How do I find if it's Windows 98 SE? The machine is an eMachine integrated CRT monitor, CD player, PC, and it has one USB port. But if the OS does not support external storage that would be the problem.

I have run the drive from my PC and found the drive works perfectly.

 

by: BillDLPosted on 2009-09-20 at 05:45:08ID: 25377015

>>> "If I could find the driver on my hard-drive I'd browse to that, and that would be the end of it. But I do not know where to find the specific file it's looking for." <<<

I think it's easy enough, but read on for your own information first.

Just so you are aware:

The driver that you downloaded from the link:
http://www.softwaredriverdownload.com/download_maxtor_3200_usb_driver.html
and which would have taken you to the "rapidshare.com" site to download the file:
http://rs286l32.rapidshare.com/files/74168333/7795748/3200_usb_driver.exe

is exactly the same file (binary comparison and version number) as the driver file that is unpacked from the self-extracting exe file named "3100_98SE_Drivers.exe" that is downloadable from the link that Masqueraid found on the Seagate site for the "Personal Storage 3100" drive:

http://www.seagate.com/staticfiles/maxtor/en_us/downloads/ps3100_98se_drivers.exe
The actual setup file extracted from this download is "3100_98SE_Drivers.exe".

When unpacked to their component files, both packages install what is referred to as: "Hi-Speed USB-to-IDE Win98 Driver" and the version is 1.0.8.0 dated 09/06/2004.

In other words, the packages are identical in every way.

I have broken it down and can easily upload it in a much more presentable way in a standard zip file that will allow you to use the "Upate Driver" option in Device manager to browse to the *.INF file IF this is necessary, but I doubt it.

I believe your issues could well be because you connected the usb cable BEFORE the driver installed.  Normally you just install the driver AND THEN connect the USB cable.  Good installers will tell you when to do this.

First of all, the installer package you downloaded should (according to the setup instructions on the download page given by masqueraid) unpack its contents into a new folder named "PS3100_98SE_Drivers" right in the root of the C:\ Drive.  The instructions tell you to open that folder and execute the file "3100_98SE_Drivers.exe".

If you haven't already done that, then first disconnect your USB Hard Drive and do so now.  This is the process that actually installs the driver files, bot the initial unpacking of the download.

If you HAVE already run "3100_98SE_Drivers.exe" from the "C:\PS3100_98SE_Drivers" folder, then the required files should already be in their destination folder waiting for you to tell the "Found New Hardware Wizard" where to look for the *.INF file that it needs to continue.

To reiterate your exact issue:
"If I could find the driver on my hard-drive I'd browse to that, and that would be the end of it. But I do not know where to find the specific file it's looking for."

What the "Found New Hardware Wizard" is looking for is an *.INF file.  This is a text-based file that contains the settings that write to the registry and copy various files to their correct system folders.

So, when you connect the usb cable and are prompted again, first navigate to the folder C:\Windows\INF and see if it lists the file named "IBUMSSMA.inf".
If not, then browse to each of the sub-folders to see if it finds a file of that name.

Immediately it detects a suitable *.INF file for the hardware it is trying to install the drivers for, it should allow you to proceed.

The actual files that should have been installed by this driver package are:

C:\Windows\System\IOSUBSYS\ibumspdr.pdr
C:\Windows\System\ibumss.sys

Don't be at all surprised to see a new System Startup program showing in your System Tray with an icon very similar to the "Safely Remove" (or Safely Eject) icon for Windows ME, 2000, and XP.  This package looks like it installs the file "MA2507MON.exe" probably to the C:\Windows\System folder.  You see, the System Tray is a Control Panel Applet, and Windows 98/98se do not have the Safely Remove function in that file.  The Windows ME System Tray DOES have this function built in.  So it looks like this package installs a standalone 3rd-party program that needs to run at startup.

As I said, if the steps above don't install and make the drive functional, then I can supply the necessary files in a ZIP with instructions file for you to use.

Bill

 

by: BillDLPosted on 2009-09-20 at 05:50:44ID: 25377037

I see you were posting when I was typing.

To see if yo have Windows 98 1st Edition or 2nd Edition, RIGHT-Click on the desktop's "My Computer" icon and choose "Properties".  If the version shows as 4.10.2222 then you have 2nd Edition ie. SE.  If it shows as 4.10.1998, then you have First Edition which will not support the device without a generic 3rd-party driver that is a hash-up of later file versions.

It is usual for the Found Hardware Wizard to detect a drive by name.  It may be finding a digital identifier on the actual hardware or finding a previous reference to the device from the hardware database after an earlier failed installation. That doesn't mean that the drivers are installed or that it is ready to work with Windows.  If you are seeing the hardware detection wizard, then the drivers are not installed or the required registry settings have not been created yet.

 

by: BillDLPosted on 2009-09-20 at 05:57:06ID: 25377056

IMPORTANT

If that drive was previously connected to a computer running Windows 2000, XP, or Vista, and IF you ever created partitions on the drive and/or formatted it while connected to such a system, then it is probably formatted using the NTFS Filing System which Windows 98 will not be able to recognise as a valid drive or access.  Windows 98 runs on a FAT32 Filing System which is usable by those other operating systems, but it doesn't work the other way around.

If you believe that the drive may be formatted as NTFS, then you should format it on the original system as FAT32, which will normally mean dividing it into much smaller partitions firts and then formatting each separately.

 

by: newbiewebPosted on 2009-09-20 at 09:31:26ID: 31631062

Thanks.

 

by: BillDLPosted on 2009-09-20 at 16:25:45ID: 25379458

Thank you newbieweb, did you manage to get the drive installed and accessible?

 

by: newbiewebPosted on 2009-09-20 at 21:31:39ID: 25380333

I found that she had the older version of '98 and could not run the external disk:(

But the help you all gave saved me from beating my head against the wall! :)

 

by: BillDLPosted on 2009-09-21 at 06:59:20ID: 25382868

It MAY still have been possible to use the drive with Win98 First Edition.  In his earlier comment (http:#25375755) Jamie Toner gave the link to a site that explained and hosted a couple of generic USB driver downloads:
http://www.technical-assistance.co.uk/kb/usbmsd98.php

If you go to that page you will see the link entitled "Windows 98 First Edition (4.10.1998)" which takes you to:
http://www.technical-assistance.co.uk/kb/win98fe-usb-mass-storage-drivers.php

The instructions are quite comprehensive, so you are immediately aare that you first need to install the Service Pack for Windows 98.  This is a genuine Microsoft Service Pack, not an unofficial package as can be found for Win98SE.

The part that puts most people off continuing with the generic USB driver installation is the instruction to first remove all USB controllers and devices in Device Manager.  The page author does have a disclaimer posted at the end of the page, so the risk is really up to the owner of the computer, and should be weighed up against the chances of the drivers working with certain new devices.  You just don't know until you do it  suppose.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...