[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

11/18/2002 at 08:22PM PST, ID: 20401817
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.6

hs_err_pid...log file pops up on desktop when trying to access many internet sites

Asked by JENN in Windows ME Operating System

Tags: hs_err_pid

THANKS in advance SO MUCH for you help + interest. The whole problem began when we tried to download "Track Pass" from Nascar.com Well, midway through the download, the window closed (booted out of every existing window) and a file appeared on the desktop beginning with hs_err_pid4 then a 10-12 digit number. The number is different each time it happens. These log files are openable in MS word. They are each 699 bytes in size. We have powerlink cable service, which doesn't get interrupted. We get this problem now each time I try to get to the Adelphia powerlink homepage, play a game from yahoo games, or pogo.com games. This has also occurred on other websites not related to games, such as bisquick.com attempting to access a recipe. The window closes, and the hs_err_pid thing appears on the desktop. I have emailed nascar.com questioning them what happened. Received no response. Actually it claimed after I sent the question that not all questions are answered. This made me decide to post on the Nascar.com message board. So far, no one has commented on a similar experience. We have Windows ME, and use Microsoft IE. When I open the hs_err_pid4...log files: I get a message that says this:

Unexpected Signal : EXCEPTION_ILLEGAL_INSTRUCTION occurred at PC=0x686f3e
Function name=(N/A)
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
     just occurred. Please refer to release documentation for possible
     reason and solutions.



Current Java thread:

Dynamic libraries:
0x7D750000 - 0x7D76D000      C:\WINDOWS\SYSTEM\IMAGEHLP.DLL

Local Time = Mon Nov 18 16:02:38 2002
Elapsed Time = 1
#
# HotSpot Virtual Machine Error : EXCEPTION_ILLEGAL_INSTRUCTION
# Error ID : 4F530E43505002BD
# Please report this error at
# http://java.sun.com/cgi-bin/bugreport.cgi
#
# Java VM: Java HotSpot(TM) Client VM (1.3.1_06-b01 mixed mode)
#

I've spent hours today on the java.sun.com website, trying to figure out what version I have, if that's the problem. I downloaded the newest version of java- and it didn't help. Plus I can't report the error because I don't know which version of (35?) I have to choose from. Talk about frustration! Any help is MUCH MUCH Appriciated!
 
Keywords: hs_err_pid...log file pops up on d…
 
Loading Advertisement...
 
[+][-]11/19/02 05:18 AM, ID: 7468528

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zone: Windows ME Operating System
Tags: hs_err_pid
Sign Up Now!
Solution Provided By: centerv
Participating Experts: 2
Solution Grade: A
 
 
[+][-]11/19/02 12:21 PM, ID: 7470281

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11/20/02 03:11 PM, ID: 7475833

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]11/20/02 04:23 PM, ID: 7476000

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091028-EE-VQP-86 - Hierarchy