Question

SMGR.DLL ERROR

Asked by: Kelly1

Hi,

My friend received the following error on pc 'stmgr has caused an error in smgr.dll.  stmgr will now close.  If you continue to experience problems, try restarting your pc.'  Then this appeared.  'Error starting program, the c:\windows \system\scrolling marquee.scr files appears to be corrupt reinstall the file then try again, click ok'
Click ok, shut down pc the ususal way, start shut down, then booted back up.  All that appears is scan disk doing a thorough scan, but nothing appears to be happening.

Any Ideas?

Thanks

Kelly

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Asked On
2003-10-02 at 10:40:51ID20755368
Tags

error

Topic

Windows ME Operating System

Participating Experts
2
Points
500
Comments
12

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Answers

 

by: PeteLongPosted on 2003-10-02 at 10:43:25ID: 9479014

 

by: PeteLongPosted on 2003-10-02 at 10:46:42ID: 9479036

Kelly1,
QUESTION: I have a Gateway 2000 Windows ME. I am not very good on computers. I think my kids or maybe me, have errors coming up on start up and restart. Errors are DW caused error in DW EXE,Scanregw caused error in SCANREGW EXE. stimgr error in SMGR DLL. Can you tell me problem and how to solve?

Answer: It looks like you or your kids downloaded and installed a program called DownloadWare.
From http://www.argusleader.com/wiseguys/articles/08.19.2002.shtml
PeteL

 

by: war1Posted on 2003-10-02 at 11:07:06ID: 9479157

Kelly1,
   Do a system restore to a date before the problem occurred.

System Restore Utility in Windows Millennium Edition
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;267951

 

by: Kelly1Posted on 2003-10-02 at 12:47:47ID: 9479868

Hi,
Thanks for your replies.
I can't get into the pc.  When it loads up and starts the scan disk, nothing else happens.
Any suggestions?
Kelly

 

by: war1Posted on 2003-10-02 at 13:46:05ID: 9480253

Boot to DOS with a boot up disk. If you don't have one, get one from www.bootdisk.com Then run System Restore from DOS.

Start the System Restore Tool From a Command Prompt
http://support.microsoft.com/default.aspx?scid=kb;en-us;279736

 

by: Kelly1Posted on 2003-10-02 at 14:29:28ID: 9480595

Thanks for comments war1.
I downloaded the boot disk and carried out instructions exactly, did it twice to make sure, but when pc is restarted the program manager does not start.
The scan disk appears and crashes the pc again.
Any ideas?

 

by: war1Posted on 2003-10-02 at 14:38:21ID: 9480653

Kelly1,
   The boot disk file is not the boot disk itself.  You have to click on the file to create the boot disk.

Can you boot up to DOS now?

 

by: Kelly1Posted on 2003-10-02 at 14:41:53ID: 9480676

Yeah i created the boot file onto the floppy disk.
Booted up the pc in dos made all the changes i was supposed to from the microsoft web page, steps 1 to 7.
When i restarted the pc program manager does not start, the scan disk appears again.

 

by: war1Posted on 2003-10-02 at 15:30:50ID: 9480998

Reinstall Windows over itself. You will not lose data, even though you should always back up your data.

Boot up with the Windows CD. If the CD is not bootable, boot up with a startup disk. If you don't have one, download one from www.bootdisk.com . Type setup or E:\setup , where E is your CD-ROM drive.

If you don't have the Windows CD, the system files may be in the CABS folder. From a:> type "c:\windows\options\cabs\setup" without the quotes and hit ENTER.

 

by: Kelly1Posted on 2003-10-02 at 16:18:19ID: 9481295

Thanks for all your help.
Managed to get the pc into safe mode, did what i needed to do and the pc is up and running.
Kelly

 

by: war1Posted on 2003-10-02 at 16:31:24ID: 9481361

Glad to see the computer working again.

 

by: PeteLongPosted on 2003-10-04 at 04:00:00ID: 9490455

:0)

20120131-EE-VQP-002

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