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04/17/2000 at 09:39AM PDT, ID: 10329729
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5.4

Help setting up PS/2 Mouse - Please help

Asked by smwhite in Windows NT Operating System

Tags: mouclass, device, event

If anyone can help solve this problem - I will be sooooo grateful - got me stumped.

Hardware : Pentium 2 266, 128 MB RAM
Operating System : Win 98, Win 2K, Redhat 6.1, Win NT 4

My PS/2 mouse will only work under Windows 98!!!! I have swapped mice so this is not the issue but is not detected in Win Nt or W2K set-up. In both OS, the add drivers box is greyed out.

Error message in Win NT Event Viewer :

Mouclass Event ID7

Could not locate the device object for one or more pointer port devices.

Cannot find any error message in Win 2K

I have checked my BIOS settings and have tried changing the setting from plug and play O/s.

Has anyone got any ideas? Is this something to do with IRQs? I cannot understand what is going on.

Please help

Regards

Simon
[+][-]04/17/00 12:05 PM, ID: 2724240

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About this solution

Zone: Windows NT Operating System
Tags: mouclass, device, event
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Solution Provided By: efrain12
Participating Experts: 5
Solution Grade: C
 
 
[+][-]04/25/00 10:27 AM, ID: 2748482

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