Question

NT 4.0 Every 4 Cluster Problem

Asked by: NT_ORA

I hope that someone can help.

We are running NT4.0 Cluster with Oracle 8i on two Compaq Proliant DL580 Servers. The cluster is setup to fail over as soon as the one Server has a bug, but no Parallel or Load Balancing done. We also are using Oracle Fail Safe Software, but this is not part of the problem.
The Shared Data (Raid) is sitting in an Enterprise Storage Array 10000.

I feel that the problem outlined below  has something to do with the Digital Storage Unit. Open for Discussion


Every 4-5 min, event viewer reports a cluster problem.
  Cluster resource 'File Share' failed
  Event ID:1069
  Source: CluSvc

At the moment the cluster is set-up as follows:
This appears in the Cluster Group (portion of the cluster group)
Dependency: Disk I,J     Resource Type: Physical Disk
Name: File Share         Resource Type: Generic Service

This appear in the diagnostic log:
0d4.0d5::14-12:59:08.226 Generic Service <File Share>: Failed the IsAlive test. Current State is 1.
09f.0d7::14-12:59:08.226 [FM] NotifyCallBackRoutine: enqueuing event
09f.0a5::14-12:59:08.226 [CP] CppResourceNotify for resource File Share
09f.0a5::14-12:59:08.226 [FM] HandleResourceTransition: Resource Name = 7d803312-d213-11d5-8bd8-0001fa7e298e old state=2 new state=4
09f.0a5::14-12:59:08.226 [FM] FmpRmWorkItemHandler: Exit
09f.0b2::14-12:59:08.226 FmpHandleResourceFailure: taking resource 7d803312-d213-11d5-8bd8-0001fa7e298e and dependents offline
0d4.048::14-12:59:08.241 Generic Service <File Share>: Terminate request.
0d4.048::14-12:59:08.241 Generic Service <File Share>: GenSvcTerminate : calling SCM to stop the service.
0d4.048::14-12:59:08.241 Generic Service <File Share>: GenSvcTerminate : Service died; status = 1062.
09f.0b2::14-12:59:08.241 [CP] CppResourceNotify for resource File Share

I will gladly give more information if anyone has a any clu on what i am on about

thanks in advance

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Asked On
2002-10-14 at 07:46:26ID20373698
Tags

1069

,

clusvc

Topics

Windows NT Operating System

,

Tivoli Storage Manager

Participating Experts
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Comments
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Answers

 

by: arjun_solPosted on 2002-10-15 at 02:27:03ID: 7333992

Looks like the cluster is failing whn polling the file share, it's possible that aservice that is installed requires this share to be visible, the IsAlive poll is fialing and the cluster craps itself.

It's be nice to know the following:

1) What state was the E10k in whn the service failed

2) What id your setting for "looks alive" in the service properties, you may have it set to the service type I'd recommend setting it manually to a sensible level.

Does this error occur when you start the file share? If so double check the path, if the path for the file share is wrong the cluster fails.

It also seems that the resource is part of the cluster group, generally only three things should be:

cluster name
cluster ip
Physical disk (quorum)

It might be worth moving anything else to a seperate group and also making sure that you have a seperate disk defined for the quorum and having this is the cluster group.

Apologies if this all seeems a little random it's difficult without having the box in front of me.

 

by: NT_ORAPosted on 2002-10-16 at 02:23:27ID: 7336782

The failure and event logging is instant and no impact on the ESM 10K (as far as I can say it 100% normal)but the error is logged in the Event viewer as (this event gets logged every 4-5min). Just to mention that the error is continuos and thus not started only when the file share is started:
Cluster resource 'File Share' failed
Event ID:1069
Source: CluSvc

Do you mean the “Looks alive pole interval”. If so the setting: specify  5000 ms.

The problem is more involved (I joined the company when it was set up this why), but I will try and explain. I know that MSCS you can have Resource type: File share (have a path)– The idea is to have a continuos share within the shared disk environment. But they keep on telling me that the share gets dropped and that is way they have set it up as follows:

The ones concerned are only listed in the Cluster Group:
Name:          Resource Type:
Disk I, J     Physical Disk
File Share     Generic Service

In the Generic Service, under the TAB Parameters, the Batch file has been set-up. The batch files contains command line requests like “net share” to connect the shares automatically.  So every time the shares get lost a reconnection is made automatically.

Thanks again for trying to listen to this. I know that not being in front of the system is difficult but trying to explain this mess is even more.

V.

 

by: matt023Posted on 2002-10-16 at 12:57:35ID: 7338661

you want to setup a file share cluster resource, correct?  The resource type for a share is "File Share".  You have "Generic Service" specified.  

 

by: NT_ORAPosted on 2002-10-17 at 01:06:13ID: 7340314

I know that but the reason it was set up with a generic service was because the file share stops after 4 days and you have to restart it manually. I dont know there is testing done at the moment why it does not work. Maybe there is some MSCs patch out that solves that problem. I do not know why the file shares stopes after 4 days. We have another cluster setup the correct way and it works. The way it is set up and I think its a big reason is that this machine has a generic compaq driver just for the storage work (U1) whereas the other one has the so call MSCS "physical disk" used (ESA10k).

 

by: arjun_solPosted on 2002-10-21 at 07:55:26ID: 7352388

In that case I'd recommend running the latest SSD I believe compaq are on 5.40 now. Having this set up as a generic service is obviously an unacceptable way to solve the problem.  Your investigations should focus on the failing file share.

20120131-EE-VQP-002

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