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7.6

Outlook 2003 sporadically disconnects from Exhange Server

Asked by btmtech in Windows NT Operating System

Tags: outlook, disconnects, 2003

Our Network is a NT2000 Server with Exchange Server 5.x PCs are a mix of Windows 98 SE, NT2000 and XP Pro.

All PCs running Outlook 2003 (NT2000 and XPP systems) disconnect sporadically through out the day. You have to log the user off of the network and then log back on. Then you can connect to the Exchange Server. All other network resources appear to be working. Also, when they are offline, I can still ping the Exchange Server (emcsrv2) and it answers. Windows 98 systems are not having any trouble, just the ones with NT 2000 or XP..

We changed how one person logs onto the network. She logs on locally first and then enters her network password when connecting to the network drives and the exchange server. When she does that, her Outlook 2003 works fine. It doesn't disconnect and no complaints.

Event log has the following:

Windows cannot determine the user or computer name. Return value (1722)

Event properties:

The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTBCM ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: (SpnRegister) : Error 1355.

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20091021-EE-VQP-81

Outlook 2003 sporadically disconnects from Exhange Server

Asked by btmtech in Windows NT Operating System

Tags: outlook, disconnects, 2003

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