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11/27/2005 at 07:59AM PST, ID: 21644213
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6.6

"Account Unknown" on Windows XP client machine, once user account deleted on Server and then recreated, following profile corruption

Asked by doowell in Windows NT Operating System

Tags: account, unknown, profile, windows, xp

I've been grappling with this for ages and can't find an answer.  Any help would be warmly received!

A WinXP user account became corrupted.  It had a roaming profile.

I deleted the user account on the server, plus deleted all copies of its roaming profile (both on the server and on all client machines it was used on).

I then recreated the profile - using the same name as before (because of our company's account naming policy - it has to be the same).

Then, on the first login on a client machine, the profile works fine.  All settings function normally, email works (both Exchange and external POP3 account).

THEN on the second login, WinXP reports that the profile could not be copied to the local machine because of insufficient permissions.

So, a mess.  I then re-delete the local copy of the profile in Control Panels - System - Advanced - User Profiles - Settings

but I also see several copies of a profile called "Account Unknown" in this window.  These are not visible in Local Users and Groups section of Computer Management.

The "Account Unknown"s are all roaming profiles but the Delete button is greyed out!  The Copy button is also greyed out, but the Change Type button is not.  No trace of any spurious profiles is visible in C:\Documents and Settings\

I've tried to remedy the situation - temporarily by giving the new user account full Administrator permission on the local machine, just to be sure that it's not a permissions problem.  But the problem persists, and the new user account keeps on forgetting settings between logins, because only the Temp profile is loaded.

Any ideas?!  Been trying to solve this one for a long long time...........

I can send screenshots if necessary............
[+][-]11/27/05 08:01 AM, ID: 15368527

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About this solution

Zone: Windows NT Operating System
Tags: account, unknown, profile, windows, xp
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Solution Provided By: leew
Participating Experts: 2
Solution Grade: A
 
 
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