Question

Exchange Server 5.5 HELO greeting change

Asked by: redfigures

I need to change the HELO on my Exchange Server 5.5.  It announces itself with an old domain name which causes email communication failures between our Exchange Server and Comcast.net

Specifically, our server announces mail.domain1.com and our email domain is domain2.com, hosted elsewhere.  

Please help.  Thanks.

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Asked On
2007-02-23 at 15:01:50ID22410352
Tags

exchange

,

helo

,

change

,

greeting

Topics

Microsoft Windows Operating Systems

,

Exchange Email Server

,

Windows NT Operating System

Participating Experts
5
Points
500
Comments
11

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Answers

 

by: freymishPosted on 2007-02-23 at 17:17:38ID: 18600508

It's been a while since I worked with 5.5 but there should be a place to specify the masquerade domain name in the IMC.  This will cause the server to identify itself by the name you specify.

 

by: redfiguresPosted on 2007-02-26 at 08:58:57ID: 18610515

There is no such place to specify a masquerade domain name.  Wish there was.

 

by: hiandrasPosted on 2007-02-27 at 08:46:19ID: 18618349

AFAIR the HELO is constructed from the "host name" and "domain" on the TCP/IP properties DNS tab.
You can change those (and restart Internet Mail Service) and see if it helps.
(If changing does not conflict with other applications!)

 

by: redfiguresPosted on 2007-02-27 at 08:48:10ID: 18618372

I will give it a try, but I believe that when I did this before I could not get email.  Thanks for your response.

 

by: hiandrasPosted on 2007-03-03 at 11:04:41ID: 18647865

Changing those should not effect the incomming mails...

 

by: redfiguresPosted on 2007-03-05 at 08:09:41ID: 18655177

I will tinker with it again this week.  Again, your answers are much appreciated.

Tom

 

by: vnicolaePosted on 2007-03-29 at 11:04:45ID: 18818299

You can disable this completely:

http://support.microsoft.com/kb/194131

You may also want to check the firewall that protects your Exchange 5.5 server. Some fwalls offer you the option to modify the banner and display whatever you want.

 

by: hiandrasPosted on 2007-03-31 at 02:46:12ID: 18828221

vnicolae,
"ESMTP Advertisement" is not the same as HELO command.

 

by: aluke000Posted on 2008-01-30 at 12:34:50ID: 20780931

You need to enter a Domain Suffix that reflects the correct domain you wish to have displayed.
Exchange will use it in it's HELO banner.

Go to: Network > Protocols > TCP-IP > DNS
Enter the correct domain under Domain and also add to the Domain Suffix Search Order.
Reboot.

 

by: Computer101Posted on 2008-03-04 at 15:24:38ID: 21046258

Forced accept.

Computer101
EE Admin

20120131-EE-VQP-002

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