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HijackThis enclosed.
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Paul
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Question
Remote Procedure Call (RPC) service terminated unexpectedly (Not Blast)
Hi All,
My Laptop started, just today, restarting after a few hours running. The event log shows:
The process winlogon.exe has initiated the restart of PAULSLAPTOP for the following reason: No title for this reason could be found
Minor Reason: 0xff
Shutdown Type: reboot
Comment: Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly
My system gives me a little time to quit everything and it restarts.
I have run a full SpyBot S&D scan. I have corporate McAfee and I have run a full scan with that too. Obviously nothing significant.
Any ideas?
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Answers
Even log, reverse time order.
Looks like startup from here on up ...
7:39:22 Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
7:38:17 The Event log service was stopped.
7:37:02 The FileDisk Protector Kernel Driver service failed to start due to the following error:
Cannot create a file when that file already exists.
7:36:03 The Print Spooler service entered the running state.
7:36:03 The Print Spooler service was successfully sent a start control.
7:36:03 The Remote Procedure Call (RPC) service entered the running state.
7:36:01 The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
7:36:01 The Print Spooler service was successfully sent a stop control.
7:36:01 The Print Spooler service entered the stopped state.
*7:36:01 The process winlogon.exe has initiated the restart of PAULSLAPTOP for the following reason: No title for this reason could be found
Minor Reason: 0xff
Shutdown Type: reboot
Comment: Windows must now restart because the Remote Procedure Call (RPC) service terminated unexpectedly
6:52:12 The system failed to update and remove host (A) resource records (RRs) for network adapter
with settings:
6:41:57 The system failed to update and remove pointer (PTR) resource records (RRs) for network adapter
with settings:
6:41:42 The system failed to update and remove host (A) resource records (RRs) for network adapter
with settings:
6:38:39 The ATWPKT2 service was successfully sent a start control.
...
Hmm, you're absolutely sure it's not the Blaster worm? You can try this just in case:
http://www.symantec.com/se
Also, scan with Malwarebytes' Anti-Malware (http://www.malwarebytes.o
On it! Thanks for the advice. :)
I've already run the BlasterWorm script. It found nothing.
MalwareBytes (I hadn't heard of that one, thanks) found a few seemingly insignificant things. If I'm back tomorrow it didn't fix the problem.
SuperAntiSpyware running now. Will be back tomorrow if it didn't fix it. So far it's found 5 tracking cookies. That's about average for one launch of IE. I Normally use FireFox but sometimes you just have to "go Commando" don't you. :)
Paul
This is all it found:
Registry Keys Infected:
HKEY_CURRENT_USER
HKEY_LOCAL_MA
Registry Values Infected:
HKEY_LOCAL_MACHIN
Registry Data Items Infected:
HKEY_CURRENT_USER
Paul
A little progress!
I left FileMon running to see if I could track what was going on at reboot time an it showed something that may be interesting.
Just about the last thing recorded was:
svchost creates dts12.exe in WINDOWS\System32
MCShield.e
dts12.exe executes
I'm running Kaspersky online scan to see it it finds anything. Spyware S&D, SuperAntiSpyware and MalwareBytes still find nothing.
Paul
Here's an interesting thread:
http://www.bwhacks.
Someon
This looks like at least spyware but why aren't any of the checkers spotting it???
Please don't read too much of that thread ... it will make your blood run cold. :)
From a suggestion on another thread I found I have quit spoolsvr (and the svchost child it had???). I'll wait a while to see if that has stopped my reboots.
Paul
I hope you dont mind. I've opened another question about his here:
http://www.experts-ex
Thanks very much for your help. Perhaps you could pitch in over there. I wish I could reopen this question and attach it to the Malware pages.
Paul
I am having the same issue, I'm not finding anything about this on google...no virus scanners pick up ANYTHING, but I have the same symptoms and the same inclick.txt in my root directory. I signed up and paid for this experts exchange thing so I could get this fixed.
My 2 cents:
This is some blaster derivitate...it's a worm, because it started on my work computer, then when I remoted to my box at home, and mounted drives from work, it spread. Same inclick.txt file @ home now too, and same RPC / restart box. Pissing me F off. I have sp3 and all updates, used bitdefender and Kaspersky..says I'm clean. Hope someone can figure this out soon.
I'm not sure this will help but I have had the same problem for several months now. My machine was going down several times a day. The only protection I was running at the time was MacAfees corporate antivirus with the anti spy ware add on. Everything pointed to a worm so I scanned the machine with Malwarebytes ... nothing significant. I finally broke out the artillery and installed Symantec Endpoint Security but again nothing significant was found.
After the SES installation the machine quit restarting for the most part. I found removing the intrusion prevention component made the problem return. Not having time to dissect the issue I reactivated the intrusion component and went about my business. Around a month later the problem returned. It would always whack the machine between 8:30 and 8:33 am after which it would run fine until the next morning. It finally occurred to me the problem return coincided with the turn up of a new Altiris server. After checking the Altiris schedule I realized that the ping discovery was kicking off at 8:30
Not believing that a ping could cause this I went to another machine and pinged the laptop. Immediately the machine shuts down with the 1 minute warning RPC error. That doesnt sound like a worm to me.
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by: orangutangPosted on 2008-09-26 at 13:37:56ID: 22583554
Do you have SP3? Also, have you checked your event viewer for anything related to your problem? Also, send us your HijackThis (http://www.trendsecure.co