Question

Chkdsk results repeating

Asked by: jholland79

Hi folks,
I have a Dell Vostro Vista Business PC on which I couldn't install updates. I ran chkdsk /r as per advice found on the net, but it is giving me problems. It repeatedly finds errors which it claims to fix. I have captured the output of consecutive runs and they are identical, i.e. chkdsk claims to find and repair problems with the same dozen or so files. I ran the diagnostics from the Utility partition and Seatools from an old ubcd and both found no issues, chkdsk itself says no bad sectors found. I am currently running the long test from the latest version of Seatools, but anticipate no errors to be found. Any ideas how I can solve this issue.
Thanks for reading,
John.

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Asked On
2009-09-23 at 05:52:45ID24754689
Tags

Vista

,

NTFS

,

chkdsk

Topics

Microsoft Windows Operating Systems

,

Windows Vista

,

Computer Hard Drives

Participating Experts
2
Points
500
Comments
7

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Answers

 

by: asawatzkiPosted on 2009-09-23 at 06:03:46ID: 25402564

If its not finding bad sectors then you don't need to keep running the slower /R surface scan of the disk.  You can limit it to a /F and it will continue to find the same errors.  Can you post the text of the problems it keeps finding?

Also, I doubt the inability to install updates is related to chkdsk.  It is possible, but there are more likely culprits.  Is it windows updates that won't install, or other updates?  Can you post the error messages you are receiving while trying to run the updates?

 

by: jholland79Posted on 2009-09-23 at 07:00:32ID: 25403101

I've attched the latest chkdsk log. It is identical to the previous two, although shorter as I hadn't the wit to do chkdsk /f and save time!

The type of the file system is NTFS.
 
CHKDSK is verifying files (stage 1 of 3)...
 
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
 
Deleting index entry mciwave.drv in index $I30 of file 1230.
Deleting index entry keyboard.inf_loc in index $I30 of file 1284.
 
Deleting index entry usbport.inf_loc in index $I30 of file 1284.
 
Deleting index entry Microsoft-Windows-OfflineFiles-Core-ppdlic.xrm-ms in index $I30 of file 1843.
Deleting index entry shell32-ppdlic.xrm-ms in index $I30 of file 1843.
Deleting index entry CntrtextMig.dll in index $I30 of file 1862.
 
Deleting index entry netpgm.inf in index $I30 of file 55412.
Deleting index entry rmcast.sys in index $I30 of file 55412.
Deleting index entry wshrm.dll in index $I30 of file 55412.
Deleting index entry asferror.dll in index $I30 of file 55668.
Deleting index entry LAPRXY.DLL in index $I30 of file 55668.
Deleting index entry WMASF.DLL in index $I30 of file 55668.
Deleting index entry explorer.exe in index $I30 of file 57702.
Deleting index entry AcLayers.dll in index $I30 of file 58368.
Deleting index entry AcXtrnal.dll in index $I30 of file 58368.
Deleting index entry drvmain.sdb in index $I30 of file 58368.
 
Index verification completed.
CHKDSK is recovering lost files.
Recovering orphaned file mciwave.drv (13114) into directory file 1230.
Recovering orphaned file wshrm.dll (55411) into directory file 55412.
Recovering orphaned file netpgm.inf (55413) into directory file 55412.
Recovering orphaned file rmcast.sys (55414) into directory file 55412.
Recovering orphaned file Microsoft-Windows-OfflineFiles-Core-ppdlic.xrm-ms (55519) into directory file 1843.
Recovering orphaned file WMASF.DLL (55667) into directory file 55668.
Recovering orphaned file asferror.dll (55669) into directory file 55668.
Recovering orphaned file LAPRXY.DLL (55670) into directory file 55668.
Recovering orphaned file CntrtextMig.dll (55980) into directory file 1862.
Recovering orphaned file usbport.inf_loc (56114) into directory file 1284.
Recovering orphaned file keyboard.inf_loc (56129) into directory file 1284.
Recovering orphaned file explorer.exe (57703) into directory file 57702.
Recovering orphaned file shell32-ppdlic.xrm-ms (57819) into directory file 1843.
Recovering orphaned file AcXtrnal.dll (58367) into directory file 58368.
Recovering orphaned file AcLayers.dll (58369) into directory file 58368.
Recovering orphaned file drvmain.sdb (58370) into directory file 58368.
CHKDSK is verifying security descriptors (stage 3 of 3)...
 
Security descriptor verification completed.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has made corrections to the file system.
 
 302034943 KB total disk space.
  46806556 KB in 88155 files.
     56776 KB in 15683 indexes.
         0 KB in bad sectors.
    245371 KB in use by the system.
     65536 KB occupied by the log file.
 254926240 KB available on disk.
 
      4096 bytes in each allocation unit.
  75508735 total allocation units on disk.
  63731560 allocation units available on disk.
                                              
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by: asawatzkiPosted on 2009-09-23 at 08:47:45ID: 25404567

Have a look at this posting.  http://forum.notebookreview.com/showthread.php?p=5174954 .  They suggest either booting up to a recovery disk or attaching the drive to another system.  Then,

a)Rename the file(s)
b)Rerun chkdsk /f on affected volume
c)chkdsk will delete the index and recover orphan(s)--but here is the gasser--it recovers orphan(s) with dos file naming conventions!
d)delete the orphans
e)rename files back to original name
f) run chkdsk to confirm process succeeded...you may still get a cleaning index result, but this time without the specific file name and the "stuck" error is cleared.

 

by: jholland79Posted on 2009-09-23 at 09:02:33ID: 25404744

How can I identify where the file is located? For example, there will be a number of explorer.exe files on the drive.

 

by: asawatzkiPosted on 2009-09-23 at 09:08:58ID: 25404806

Interesting point.  If I were you I'd do a search for all of the files named explorer.exe, etc. note all their locations and rename all of them.  Then after the steps rename them back.  This is a really annoying problem with an annoying possible solution.  I don't envy the task.

 

by: nobusPosted on 2009-09-24 at 00:22:00ID: 25410721

you can run sfc /scannow to check/repair the system files : http://vistasupport.mvps.org/system_file_checker.htm

 

by: jholland79Posted on 2009-09-29 at 05:36:56ID: 25448145

I guess I should have put this in the comments to the solution. I used the trick above to clear up the chkdsk errors. The updates worked afterwards, with some minor tweaking. I'm guessing the fact that most of the problem files were in WinSxS was causing the issue. Thanks a million,
John.

20120131-EE-VQP-002

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