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6.4

scanner problems

Asked by picky in Windows 95 Operating System

Tags: coloroffice, scanner

I have a DEXXA COLOROFFICE single page color scanner, powered through interface card from computer (no power cord).
There are know problems with the software that comes with this scanner in that software was designed for win3.1 and in particular the OCR software which will not work with windows 95.  I can live with this.
HOWEVER, after using the scanner for some time, I tried to use it , and was informed that the "scanner is unavailable"  I have tried everything from re-loading all software for the scanner to re-loading windows 95, although I did not do a complete re-load (format etc), I only inserted the CD and ran "setup".  Some messages tell me to contact Logitech for help.  No one answers.  I can't find DEXXA on the net anywhere.

ANY SUGGESTIONS ???
[+][-]03/20/97 11:26 AM, ID: 1679739Expert Comment

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[+][-]03/20/97 03:39 PM, ID: 1679740Expert Comment

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[+][-]03/26/97 07:25 AM, ID: 1679742Expert Comment

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[+][-]04/08/97 08:26 PM, ID: 1679744Expert Comment

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[+][-]04/09/97 01:26 AM, ID: 1679745Expert Comment

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[+][-]04/09/97 01:27 AM, ID: 1679746Expert Comment

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[+][-]04/24/97 06:34 PM, ID: 1679750Expert Comment

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[+][-]04/25/97 10:19 AM, ID: 1679751Expert Comment

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About this solution

Zone: Windows 95 Operating System
Tags: coloroffice, scanner
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Solution Provided By: sunstar
Participating Experts: 9
Solution Grade: B
 
[+][-]06/10/97 07:10 PM, ID: 1679753Author Comment

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[+][-]06/10/97 07:12 PM, ID: 1679754Author Comment

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