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3.4

Can't Play Retail DVD Movies

Asked by Idle_Mind in Windows 7, Windows Media Player, DVD Players & Recorders, Computer Hardware, Hardware Components

Tags: Windows 7, DVD Drive, DVD Movies

I have an HP Pavilion dv7-1150us Laptop running a CLEAN install of 64-bit Windows 7 Professional RTM (Activated):
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01555848&lc=en&dlc=en&cc=us&softwareitem=ob-68909-2&os=2100&product=3795415&lang=en

I cannot play any Retail DVD Movies on the system.  When I try to browse to the DVD drive in Windows Explorer with a DVD Movie in the drive it simply Ejects it and tells me to put a disc in.

The system can read CDs and Data DVDs.

All updates have been installed and Windows Update is happy.  Additionally, there are no "yellow" entries in my Device Manager.

I installed VLC Media Player and that didn't help either:
http://www.videolan.org/vlc/

Suggestions?...  =)
Attachments:
 
WindowsVersion.jpg (196 KB) (File Type Details) 
64-bit Win 7 Pro RTM (Activated)
64-bit Win 7 Pro RTM (Activated)
 
 
DriveProperties.jpg (90 KB) (File Type Details) 
The DVD Driver provided by Microsoft
The DVD Driver provided by Microsoft
 
 
WMP-Version.jpg (98 KB) (File Type Details) 
Windows Media Player Version
Windows Media Player Version
 
 
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[+][-]08/26/09 02:25 PM, ID: 25192402Accepted Solution

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About this solution

Zones: Windows 7, Windows Media Player, DVD Players & Recorders, Computer Hardware, Hardware Components
Tags: Windows 7, DVD Drive, DVD Movies
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Solution Provided By: graye
Participating Experts: 3
Solution Grade: A
 
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