Question

Lost LG drivers

Asked by: woodendude

I install Windows 7 ultimate Sig. Edition a couple of daysa go, everything was working fine, no issues. Then out of nowhere I lost the LG drivers for my two dvd drives.  I've tried reinstalling original drivers, newer vista drivers, every other driver I could think of with no success.
I've given up on the LG and am heading out a little later today to buy a new dvd drive. What are you using with Windows 7 and issue free..ei: sony, pioneer, what dvd drive?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-10-31 at 04:05:05ID24860531
Topics

Windows 7

,

Miscellaneous Hardware

,

Hard Drives & Storage

Participating Experts
4
Points
500
Comments
20

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Need a driver for a SONY DVD DDU1615
    Can't find a driver for a SONY DVD DDU1615. Anyone know where I can download it from?
  2. LG dvd-rewriter problem with Vista SP1
    I'm trying to install Vista HOP SP1 on a machine with a LG GH22 NS30 DVD rewriter (SATA) After having typed the product code the installation continues but then stops asking for drivers for the dvdplayer. From then on the dvd player doesn't respond anymore even trying to ope...
  3. Vista won't burn DVD+DL
    My Vista won't burn any DVD+DL discs. I can burn regular 4.7 gig discs, but not double layer. I've tried different DL media and different burners and the same result every time. What happens is... it begins the burn, gets to 1%, then crashes. Like I said, regular DVD+R and ...
  4. [HELP] LG - DVD RW behaving very weird.
    Hi, I am in very weird trouble with the LG DVD RW. Actually the H/W config on my Mom's PC was like this (both optical drives were working very well with Nero 7.5.x version as well as with K3b under linux): Pri. Master - 80 GB IDE drive Pri. Slave - Sony CDRW and DVD R combo...
  5. Lost Windows Vista Setup disc
    I have a LG RS10 notebook with Windows Vista Home Edition. Due to problems with the notebook I had to do a system restore (back to the Factory Image) via the LG Smart Recovery. The recovery back to the factory image went OK, only when starting up the system it can not load Wi...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: younghvPosted on 2009-10-31 at 04:59:02ID: 25709327

This is weird.
I just checked three different Windows 7 boxes (LG, Sony, MadDog) DVD R/W optical.

All three are running the generic 'Windows' drivers - none running the actual drivers from the manufacturers.

Have you tried simply 'uninstalling' the drivers and then re-booting to let Windows do an auto-install?

 

by: PoisonStormPosted on 2009-10-31 at 05:46:18ID: 25709519

I know one person who's DVD drives where not working till they updated the chipset for their motherboard. Also what type of connector do they use? IDE or SATA? This may help in finding an answer/

 

by: woodendudePosted on 2009-10-31 at 06:53:57ID: 25709781

They are both IDE connected.
I have uninstalled and let windows rediscover and install numerous times. They show up in device manager with this message."Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)" The latest from LG's page do not work and I of course can't install the drivers that come with the drives on disc as the disc drives don't work.  Oh and they do not show up in "my computer"  
In case it matters
3.2 Pentium D  Duo core
4 gig. Ram
Asus P5LD2 Motherboard
Nvidia 8800 Gt video
35" LCD

 

by: woodendudePosted on 2009-10-31 at 06:57:19ID: 25709799

In device manager properties for both disc drives it is a Windows Generic Driver listed  dated 6/21/06 you would think Windows 7 would have more up to date drivers!

 

by: younghvPosted on 2009-10-31 at 07:34:08ID: 25709940

That is the same driver in all of mine.
What kind of 'Install' did you do?
All of mine were on fresh partitions - creating a "dual-boot" with either Vista or XP.

 

by: woodendudePosted on 2009-10-31 at 07:37:32ID: 25709950

Full reformat and instaall, Ultimate Signature Edition (legit) store bought.  The drives did work for a day or two the just dropped off.

 

by: woodendudePosted on 2009-10-31 at 07:44:37ID: 25709971

Are your drivers  version 6.1.7600.16385 .

I can't even pop in my windows 7 disc and have it seafch and reinstall from the disc as the drives don't work.....Thinking I may just go buy a different brand disc drive and try it, is it worth trying?

 

by: younghvPosted on 2009-10-31 at 08:08:25ID: 25710026

Just for grins, try to boot into 'Safe Mode' and see if it works then (generic drivers).

I also see that this is only in the "Windows 7" Zone - you should do a "Request Attention" and have one of the Mods add this to a bunch of Hardware Zones/sub-Zones.
Some of those guys over there understand this stuff down to the electron level.

 

by: younghvPosted on 2009-10-31 at 08:13:31ID: 25710048

Had to run out in the workshop.
Windows 7 with a Sony DVD is running Windows driver 6.1.7100.0 - dated 6/21/2006

 

by: woodendudePosted on 2009-10-31 at 08:28:09ID: 25710102

hmmmm... strange, same driver!
I have to head out a bit later so I going to grab another drive while I'm out and get back to here shortly after with the results.

 

by: younghvPosted on 2009-10-31 at 08:31:53ID: 25710124

<<Thinking I may just go buy a different brand disc drive and try it, is it worth trying?>>

Depending on how you use your computer, you might consider buying an "External USB DVD".
You could leave it plugged in for normal stuff and swap it around to other computers - if you will ever have a need for that.

If you have access to another computer, you should be able to copy your drivers from the CD that came with your DVD player to a USB drive and run them direct to your Windows 7 box. Don't know if you tried that yet.

 

by: younghvPosted on 2009-10-31 at 08:32:38ID: 25710127

Oops! I'm supposed to:

1. Refresh
2. Post

Got it.

 

by: woodendudePosted on 2009-10-31 at 16:59:54ID: 25712111

Update, what I have done:
- Couple of days ago installed, 7 Ultimate, format clean install, optical drives worked for 2 days.
- Both LG optical drives do not appear in My Computer, but do with exclamation mark in device manager.
- Uninstalled both drives in question, reboot, windows finds and unable to install drive (error 39)
- Roll back driver button grayed out'
- LG site updated drivers on usb, windows won't take says I have latest drivers installed.
- Tried to manually install thru hdwwiz, says I have latest already installed, still exclamation marks in device manager.
- Purchased usb external optical (asus) windows recognizes on start up, unable to install driver, go thru device manager with new driver on usb, says I already have latest driver.
- tried system restore won't take any of 4 different points tried, runs thru the hoops reboots says unable to restore did not happen.
-virus, ad ware scans all come up clean.
-system restore off, safe mode, drives not in my computer, scans come up clean.

Any ideas, this one has me stumped!... I can't pop in my disc and format reinstall, which I have no problem doing if I could but obviously I can't.

I'm now thinking new motherboard, sort of start over. Any better ideas?

































 

by: woodendudePosted on 2009-11-01 at 00:13:47ID: 25712870

TY

 

by: MASQUERAIDPosted on 2009-11-01 at 00:27:30ID: 25712892

Have you tried the removing lower filters trick?
Editing the registry at:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

This is for Vista but no reason why it couldn't help in W7
http://support.microsoft.com/kb/314060

 

by: woodendudePosted on 2009-11-01 at 00:53:20ID: 25712945

Masq..... Thank you so much!  
Why would this have happened, what can I do to prevent it from happening in the future.

 

by: MASQUERAIDPosted on 2009-11-01 at 02:14:54ID: 25713187

Usually it's because you've uninstalled a disk burning package (Nero was notorious for this).
It shouldn't be happeninig spontaneously. Assuming everything was there following the initial W7 install look for configuration changes you've made subsequently.

 

by: younghvPosted on 2009-11-01 at 02:59:30ID: 25713284

MASQ - great answer!

 

by: MikeKAtLCSPosted on 2009-11-01 at 20:40:28ID: 25717095

I have seen Kodak Easyshare damage the filter settings when it is uninstalled.  It will happen almost every  time.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...