Question

Window7/64 bit problem

Asked by: akbiro

Our software (all .NET) installs and runs on XP PRO, Vista Ultimae (32 bit), but has a problem running on 64bit, either Visra or Windows 7....same error message
"License Manager has stopped working".   I have tried moving the program for Programs to Programs (x86)...no differece.  What do I need to do?
If you want to duplicate my problem download and install http://support.solomoninstitute.com/downloads/3.1.0/remotescan/cfcremotescan.exe


This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-10-31 at 08:47:31ID24860799
Topic

Windows 7

Participating Experts
2
Points
500
Comments
15

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Windows Vista - x86 or x64 ?
    I am trying to figure out whether I should install the x86 or x64 version of Windows Vista. From what I can gather, it seems like x64 has much more performance potential. However, it is possible that not all hardware will work with x64. Can someone please take a look at my sy...
  2. Cannot connect to Epson printer via network. Needs x86…
    I have an Epson Aculaser C4200 connected via USB to a Vista 64 bit PC. I have installed an XP system under Virtual PC 2007. The XP system can see the Epson printer via network, but cannot print to it. It looks like the XP system wants an additional driver x86 Type 3  User mo...
  3. Sharing HP CM1015 in Vista x64 with a vista x86 lapt…
    My main computer has a HP laserjet CM1015 Color laserjet that is set to share. It has Vista Home Premium x64 OS installed and is printing and scaning correctly. I am tring to get one of my laptops running Vista x86 to download the correct drivers but it will not untill the 3...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: FirebarPosted on 2009-10-31 at 17:38:08ID: 25712203

Have you tried running the .exe as an administrator (right-click, run as "Administrator")?

 

by: akbiroPosted on 2009-10-31 at 18:02:24ID: 25712255

i will try it...thanks...will let you know!

 

by: McKnifePosted on 2009-11-01 at 14:45:17ID: 25715979

I guess the installer is not putting the registry entries in the correct path. Please verify on a working system first
1) How does this license manager start - is it a service?
2) What are the corresponding registry entries (if any) like?

Now compare those findings to a 64 bit system. 32 Bit Software registry entries could be found at HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node on those systems - maybe that's the point, the installer has put it to HKEY_LOCAL_MACHINE\SOFTWARE\ although this is no 64 bit software.

 

by: akbiroPosted on 2009-11-02 at 10:15:08ID: 25721936

It seems to work when I right click and run as administrator.  Now what can I do to make it run without having to start it each time with a right click.  What needs to be changed...where to I look?  Thanks

 

by: FirebarPosted on 2009-11-02 at 10:54:31ID: 25722378

A local group policy change can make it so that executables, when run as administrator, are automatically elevated without prompt, or the need to right-click.

From the search dialog on the 'Start Menu', type 'gpedit.msc'.  This will open the local GPO.

Go to the following setting; Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode.
Change the setting to 'Elevate without prompting'.
Close gpedit.msc

 

by: McKnifePosted on 2009-11-02 at 11:15:04ID: 25722609

I recommend not to alter the UAC settings but to use a scheduled task that will start your app elevated. See http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/Windows_Vista/Q_24161155.html for a way out.

 

by: FirebarPosted on 2009-11-02 at 12:29:07ID: 25723386

The suggested setting does not disable UAC, but just not prompt an administrative account for executing tasks in that matter.

 

by: McKnifePosted on 2009-11-02 at 12:42:11ID: 25723490

No, of course it's not turning UAC off. But please explain why Microsoft does not recommend this setting from a security perspective.

 

by: McKnifePosted on 2009-11-02 at 12:49:07ID: 25723553

 

by: FirebarPosted on 2009-11-02 at 13:50:24ID: 25724145

I would argue the validity of the UAC prompt, without a default password prompt, but that is for another forum.  UAC is designed to run all processes in a low-privilege state.  The prompt would let administrative users know something needs to run as such, and for non-admins, request administrative credentials.  This system, though not perfect is much better than it was in XP.  The BEST way to approach user rights and security is to have ALL users run as non-admins and elevate when necessary, i.e. sudo or wheel.

My suggestion does not disable UAC, just the silly prompt, letting the user know they are, in fact, doing what they set out to do.  For non-admins, I set the prompt to deny elevation and therefore, access to the elevating process.

 

by: McKnifePosted on 2009-11-02 at 14:24:23ID: 25724440

He can do it without doing anything to UAC and as you can see, it does not hurt to use scheduled tasks.
With UAC, security is argueably better than on xp. With auto approval, it is nearly equal to xp for reasons I wrote down on the linked thread.
Another example: take Windows 7. If you put the famous UAC security slider to the top (top secure) position and then afterwards use the setting you recommend, where does Microsoft automatically put the slider? To the very bottom.
The point you might be missing is that
> the silly prompt, letting the user know they are, in fact, doing what they set out to do
is only partwise correct. The autoelevate setting you recommend will not protect administrative users from *any* action that uses highest priviledges - no matter where it originates. The comment on the slider position that windows chooses to illustrate the remaining UAC protection reads:
Never notify me when
-I make changes to windows settings (*so far, so good*)
-programs try to install software or make changes to my computer (*is that really what you would like to recommend?*)

But let's settle it, I wouldn't like to go offtopic again any further on this UAC tweaking.

 

by: FirebarPosted on 2009-11-02 at 14:31:19ID: 25724490

What will happen when the user changes the password for the account the scheduled task will use? In my experience, that will break the scheduled task.

 

by: McKnifePosted on 2009-11-02 at 14:33:48ID: 25724509

No. It HAS to be the same account he is actually using, anyway. Otherwise the task would not even be interactive (=visible), because that's how tasks work. So he won't have to set a password but leave the default setting "run only when the user is logged on".

 

by: akbiroPosted on 2009-11-04 at 09:30:56ID: 31648384

Thank you are making great progress as a result of your efforts.  We appreciate your effort in this project.  Thanks again!

 

by: FirebarPosted on 2009-11-04 at 09:35:54ID: 25741768

Thanks for the points! Glad to hear you're making progress.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...