Question

Google Desktop Search not working in Windows 7

Asked by: Igiwwa

I have been using Google Desktop Search for a long time in XP.
Recently upgraded to Win 7 Home Premium but I cannot get it to index
the network drives like it was doing in XP. The C drive is being
indexed fine. But I have left the computer running and idle for a week
now and in the preferences page, next to the index drives, it still
says crawl not started. I am not sure what is going on, have looked
around but cannot figure it out. Please help.

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Asked On
2009-11-02 at 06:26:55ID24863637
Tags

google desktop search

,

windows 7

,

network drives

Topics

Windows 7

,

File Servers

Participating Experts
3
Points
0
Comments
5

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Answers

 

by: arixsinPosted on 2009-11-02 at 07:11:04ID: 25720035

From the Google Desktop support page:

You've enabled Search Across Computers, but data isn't updating on other computers.
This problem is related to connection latency between your computer and Google Desktop's servers. While we don't have an immediate workaround, we're working on a fix for a future edition.

Does that sound right?

 

by: IgiwwaPosted on 2009-11-02 at 08:47:55ID: 25721022

No this is not related to the problem i am talking about

 

by: akhafafPosted on 2009-11-02 at 11:49:32ID: 25722984

   Hi there Igiwwa,,,,

All what I can say is :
Firstly,if you are using a laptop there was such a similar case and it was solved by not to use the battery as a power source and connect it to the power source directly ( seems strange isnt)

Secondly,, please check if it is fully compatible with Windows7 or not ???
https://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Software&p=Google%20Desktop&v=Google&uid=5&pf=0&pi=2&s=google&os=32-bit

Finally, if it is compatible try to uninstall GDS , remove it completely and then redownload it and reinstall it then check

http://google-desktop-search.findmysoft.com/

Best Wishes

 

by: Subrat2009Posted on 2009-11-02 at 19:58:26ID: 25725946

Uninstall and reinstall Desktop Search from www.pack.google.com and try it...

 

by: IgiwwaPosted on 2009-11-03 at 14:18:18ID: 25734448

the problem was that i needed to update the version of google desktop i was running, i was running version # 5.8.0809.23506 but a 64 bit machine like mine needs version 5.9 or later, http://desktop.google.com/support/bin/answer.py?hl=en&answer=25631, so i downloaded it from here http://googledesktop.blogspot.com/2009/07/google-desktop-now-supports-64-bit.html and that fixed the issue.

20120131-EE-VQP-002

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