Are you using install Mail Agent of MSN? As you mentioned Hotmail is also MSN so you are not using Web Mail, are you?
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Can't reply to e-mails in MSN
Greetings EE,
I have a user that recently upgraded his Vista 64-bit laptop to Windows 7 Ultimate. He's using MSN for his e-mail and it appears that the mail account, settings and e-mail all upgraded without a problem. The issue is that when he opens up MSN mail and tries to reply to a message, he can't type in the body of the e-mail. He can select the "To" field and the address book pops up as it should but he can't do anything in the body of the e-mail. I am not familiar with Windows 7 or IE 8, so any help is appreciated. Thank you!
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Answers
The user just recently upgraded that laptop from Vista 64-bit to Windows 7 Ultimate. Not sure if that's part of the problem, but it could be if you're saying Windows 7 works fine with MSN. The problem is that I've never seen this laptop until today and I don't know much about the user I am trying to help, meaning I don't know much of the details about how the laptop was upgraded, what type of MSN he is using (paid or free), etc. So, I am working kind of blind on this issue. Thanks again....
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by: ScorchToggsPosted on 2009-11-05 at 10:09:45ID: 25752187
Update: I discovered that if I use Hotmail instead of MSN (even though it's a MSN e-mail account), it works fine. Not sure what's happening so I would still appreciate some feedback. Thank you!