s201292
asked on
How stop constant blue screens of death?
Hi,
Over the past four days I have being trying to solve this very odd yet frustrating problem: Basically I am constantly getting Blue screens of death with a 7f error. Now this is happening on two computers I own. I reformatted both these computers but am still encountering these screens.
Also, the day these started happening I received my MacBook Pro which I configured and started using - I don't know whether this would be associated with the crashes.
Attached is the dump files of the two computers, I don't know how to read them, but any help or explanation would greatly appreciated.
Dump-files.zip
Dump-files-2.zip
Over the past four days I have being trying to solve this very odd yet frustrating problem: Basically I am constantly getting Blue screens of death with a 7f error. Now this is happening on two computers I own. I reformatted both these computers but am still encountering these screens.
Also, the day these started happening I received my MacBook Pro which I configured and started using - I don't know whether this would be associated with the crashes.
Attached is the dump files of the two computers, I don't know how to read them, but any help or explanation would greatly appreciated.
Dump-files.zip
Dump-files-2.zip
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
which windows 7 you are using 32-bit or 64-bit?
ASKER
Windows 7 64-bit pro
ok i just analyzed three dump file all are indicating
Probably caused by : ntoskrnl.exe
which is kernel file of windows 7 somehow this kernel is not able to work with this machine"s hardware as you know main function of an kernel is to interact system hardware to system software which is Operating system
when you use 32 bit of win 7 do u BSOD?try installing win7 32-bit if possible
Probably caused by : ntoskrnl.exe
which is kernel file of windows 7 somehow this kernel is not able to work with this machine"s hardware as you know main function of an kernel is to interact system hardware to system software which is Operating system
when you use 32 bit of win 7 do u BSOD?try installing win7 32-bit if possible
You may want to test the RAM first before you continue, because BSOD are caused by bad RAM. You can use Memtest86+, can be downloaded from http://www.memtest.org/#downiso . If you think that your HDD us causing the problem ,you can do the respective HDD test that can be found at http://www.tacktech.com/display.cfm?ttid=287 .
WOW! So both Windows 7 machines are giving you the same BSODs after adding the MacBook--I'm assuming to your network. If it were just one computer I'd suggest hardware trouble with the Windows 7 machine. Seeing as though you've already performed a clean installation of both Windows 7 boxes this leads me to believe that the MacBook is the likely cause.
Check this:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1
BTW: these are the questions I like. One's where the end-user provides detailed information about when the problem started.
Cheers, and good luck!
Check this:
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1
BTW: these are the questions I like. One's where the end-user provides detailed information about when the problem started.
Cheers, and good luck!
Remove Zone Alarm --> http://server.iad.livepers on.net/hc/ s-28464961 /cmd/kbres ource/kb-9 0026898644 58804278/v iew_questi on!PAGETYP E?sq=unins tall&sf=10 1113&sg=2& st=846489& documentid =344897&ac tion=view
Re-boot upon completion.
Remove AVG --> http://www.avg.com/ww-en/d ownload-to ols - Re-boot upon completion
Install MSE --> http://www.microsoft.com/s ecurity_es sentials/
Remove Daemon Tools/ Alcohol 120.
Update your Realtek Ethernet driver Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
Realtek driver downloads --> http://www.realtek.com.tw/ downloads/ downloadsV iew.aspx?L angid=1&PN id=7&PFid= 10&Level=3 &Conn=2
Bucgeck summary in code box.
Regards. . .
jcgriff2
Re-boot upon completion.
Remove AVG --> http://www.avg.com/ww-en/d
Install MSE --> http://www.microsoft.com/s
Remove Daemon Tools/ Alcohol 120.
Update your Realtek Ethernet driver Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
Realtek driver downloads --> http://www.realtek.com.tw/
Bucgeck summary in code box.
Regards. . .
jcgriff2
BSOD BUGCHECK SUMMARY
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Apr 26 07:49:19.204 2010 (GMT-4)
System Uptime: 0 days 0:22:18.329
BugCheck 7F, {8, 80050031, 6f8, fffff80002c94d09}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Apr 26 07:19:18.958 2010 (GMT-4)
System Uptime: 0 days 1:06:29.068
BugCheck 7F, {8, 80050031, 6f8, fffff80002ac80df}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Apr 26 06:07:18.838 2010 (GMT-4)
System Uptime: 0 days 0:31:44.963
BugCheck 7F, {8, 80050031, 6f8, fffff80002acb0df}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Apr 25 10:25:30.210 2010 (GMT-4)
System Uptime: 0 days 0:05:00.802
BugCheck 7F, {8, 80050031, 6f8, fffff800030903f0}
Probably caused by : NETIO.SYS ( NETIO!CompareSecurityContexts+6a )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Apr 25 10:19:30.537 2010 (GMT-4)
System Uptime: 0 days 0:42:51.129
BugCheck 7F, {8, 80050031, 6f8, fffff800030899df}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Apr 25 09:31:53.852 2010 (GMT-4)
System Uptime: 0 days 0:09:35.444
BugCheck 7F, {8, 80050031, 6f8, fffff800030cd9df}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Apr 25 08:19:23.663 2010 (GMT-4)
System Uptime: 0 days 0:17:00.255
BugCheck 7F, {8, 80050031, 6f8, fffff80002ed69df}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Apr 25 08:01:23.828 2010 (GMT-4)
System Uptime: 0 days 0:32:59.420
BugCheck 7F, {8, 80050031, 6f8, fffff80002e819df}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
BUGCHECK_STR: 0x7f_8
PROCESS_NAME: System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
by jcgriff2
J. C. Griffith, Microsoft MVP[/color]
MVP -- > https://mvp.support.microsoft.com/profile/Griffith
www.jcgriff2.com
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
ASKER
Thank you for all the help, however the problem, I discovered was Zone Alarm, and disabled the netbios and this seemed to stop the crashes.