Link to home
Start Free TrialLog in
Avatar of Tech P
Tech PFlag for India

asked on

usb storage problem

usb disks are not working and getting below error

windows encountered a problem installing the driver software for your device

usb mass storage device

access is denied
Avatar of Ganapathi
Ganapathi
Flag of India image

Are you logged on to your system as Administrator?
Avatar of Tech P

ASKER

yes administrator
Do the drives work on a different computer?

Can you / did you try a different USB port on the computer?
Avatar of Tech P

ASKER

usb is showing Disk 2.0
Is the USB port USB2 ?  and does the drive require USB 3?  Usually devices will downgrade but maybe there is a mismatch here.

Did you try in a different computer?
Avatar of Tech P

ASKER

ONLY NEED TO FIND REASONS FOR BELOW ERROR


windows encountered a problem installing the driver software for your device

usb mass storage device

access is denied
ASKER CERTIFIED SOLUTION
Avatar of nobus
nobus
Flag of Belgium image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
techp, glad to have helped, and tx for the points; but can you say what exactly helped?
this will help future readers!