Tech P
asked on
usb storage problem
usb disks are not working and getting below error
windows encountered a problem installing the driver software for your device
usb mass storage device
access is denied
windows encountered a problem installing the driver software for your device
usb mass storage device
access is denied
Are you logged on to your system as Administrator?
ASKER
yes administrator
Do the drives work on a different computer?
Can you / did you try a different USB port on the computer?
Can you / did you try a different USB port on the computer?
ASKER
usb is showing Disk 2.0
Is the USB port USB2 ? and does the drive require USB 3? Usually devices will downgrade but maybe there is a mismatch here.
Did you try in a different computer?
Did you try in a different computer?
ASKER
ONLY NEED TO FIND REASONS FOR BELOW ERROR
windows encountered a problem installing the driver software for your device
usb mass storage device
access is denied
windows encountered a problem installing the driver software for your device
usb mass storage device
access is denied
ASKER CERTIFIED SOLUTION
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techp, glad to have helped, and tx for the points; but can you say what exactly helped?
this will help future readers!
this will help future readers!