mcbathost
asked on
Poss Malware: All browsers slow, 500k corrupt downloads, etc.
I have something that has me stuck. I have one user that is having a connectivity issue that i'm not sure if it is due to malware or some sort of OS corruption. I will give a list of symptoms, what i've done so far and the DDS report. Thanks for any light you can shed.
Symptoms:
1. All browsers painfully slow. (IE11, Chrome, FF, Comodo Dragon) Usually take 10-30 seconds to load a page. Sometimes the pages won't load at all. Google and Facebook always seem to come up just fine. Even browsers in safe mode exhibit this.
2. This problem goes away in Windows Safe Mode with Networking.
3. PC takes a long time loading on the initial bootup. Strange for a 16GB RAM/4th Gen i7 machine. Dell Optiplex9010. CPU and RAM are ultra low at these times but hard drive activity seems to be pegged.
4. All downloads through a browser get cut off at around 500kb. So unless its under 500kb you have a corrupt file.
5. Most of the time virus scans like Trend Micro and Malwarebytes won't run unless in safe mode. There have been a few rare times where they did run.
6. This behaviour does come up on new profiles created on the machine.
Done so far:
1. Run Trend Micro full scan = nothing found
2. Run Malwarebytes full scan = nothing found
3. Can't get eset online scanner to run, even when i DL the .exe from another system and transfer.
4. Stinger64 = nothing found
5. tdsskiller = nothing found
6. Installed and configured EMET 4.1
7. Lastly ran Kaspersky Rescue Disk 10 in a pre-boot environment. Found 2 things:
"Trojan.win32.vilsec.cfxy"
"not-a-virus:AdWare.Win32.
Kaspersky said it deleted those files and on subsequent reboots i have not found any trace of them. But the problem persists.
DDS:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16555 BrowserJavaVersion: 10.55.2
Run by XXXX at 10:26:23 on 2014-06-25
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.
.
AV: Trend Micro Security Agent *Enabled/Updated* {5D349EF8-873B-C657-917F-F
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-D
SP: Trend Micro Security Agent Anti-spyware *Enabled/Updated* {E6557F1C-A101-C9D9-ABCF-C
.
Symptoms:
1. All browsers painfully slow. (IE11, Chrome, FF, Comodo Dragon) Usually take 10-30 seconds to load a page. Sometimes the pages won't load at all. Google and Facebook always seem to come up just fine. Even browsers in safe mode exhibit this.
2. This problem goes away in Windows Safe Mode with Networking.
3. PC takes a long time loading on the initial bootup. Strange for a 16GB RAM/4th Gen i7 machine. Dell Optiplex9010. CPU and RAM are ultra low at these times but hard drive activity seems to be pegged.
4. All downloads through a browser get cut off at around 500kb. So unless its under 500kb you have a corrupt file.
5. Most of the time virus scans like Trend Micro and Malwarebytes won't run unless in safe mode. There have been a few rare times where they did run.
6. This behaviour does come up on new profiles created on the machine.
Done so far:
1. Run Trend Micro full scan = nothing found
2. Run Malwarebytes full scan = nothing found
3. Can't get eset online scanner to run, even when i DL the .exe from another system and transfer.
4. Stinger64 = nothing found
5. tdsskiller = nothing found
6. Installed and configured EMET 4.1
7. Lastly ran Kaspersky Rescue Disk 10 in a pre-boot environment. Found 2 things:
"Trojan.win32.vilsec.cfxy"
"not-a-virus:AdWare.Win32.
Kaspersky said it deleted those files and on subsequent reboots i have not found any trace of them. But the problem persists.
DDS:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16555 BrowserJavaVersion: 10.55.2
Run by XXXX at 10:26:23 on 2014-06-25
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.1.1033.18.
.
AV: Trend Micro Security Agent *Enabled/Updated* {5D349EF8-873B-C657-917F-F
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-D
SP: Trend Micro Security Agent Anti-spyware *Enabled/Updated* {E6557F1C-A101-C9D9-ABCF-C
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\EMBASSY Client Core\EmbassyServer.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Windows\system32\IProsetMonitor.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Windows\SysWOW64\nlssrv32.exe
C:\Program Files\Common Files\SPBA\upeksvr.exe
C:\Program Files (x86)\Trend Micro\Security Agent\ntrtscan.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\MobileService.exe
C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Authentication Manager\WaveAMService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\svcGenericHost.exe
c:\Program Files (x86)\Trend Micro\Client Server Security Agent\HostedAgent\HostedAgent.exe
C:\Program Files (x86)\Trend Micro\Security Agent\tmlisten.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Trend Micro\Security Agent\CCSF\TmCCSF.exe
C:\Program Files (x86)\Trend Micro\BM\TMBMSRV.exe
C:\Program Files (x86)\Trend Micro\Security Agent\TmProxy.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.24.15\GoogleCrashHandler64.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe
C:\Program Files\Tablet\Wacom\Wacom_Tablet.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Realtek\Audio\HDA\RtDCpl64.exe
C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe
C:\dell\DBRM\Reminder\DbrmTrayicon.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
C:\Users\john\AppData\Local\Apps\2.0\E6QYPZNE.6P2\P88VGYAW.M1K\dell..tion_0f612f649c4a10af_0005.0007_59de4fd2458fcaec\DellSystemDetect.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\epson\Creativity Suite\Event Manager\EEventManager.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe
C:\Program Files (x86)\Trend Micro\Security Agent\PccNTMon.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe
C:\Program Files (x86)\EMET 4.1\EMET_Agent.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DeviceAgent.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Pidgin\pidgin.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Nero\Update\NASvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX\Adobe CEF Helper.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\msiexec.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files (x86)\LogMeIn\Ignition\LMIIgnition.exe
C:\Program Files (x86)\LogMeIn\Ignition\LMIGuardianSvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineScannerApp.exe
C:\Program Files (x86)\ESET\ESET Online Scanner\OnlineCmdLineScanner.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
mStart Page = about:blank
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files (x86)\Trend Micro\Security Agent\TmIEPlg32.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Block YouTube Ads: {A817C286-3D6B-4ECD-A99C-E44E50DBC523} - C:\Users\john\AppData\Roaming\PC-Gizmos\PCGizmosBHO.dll
BHO: Adobe Acrobat Create PDF Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: iSkysoft Video Converter Ultimate: {C7C3BC26-4F2B-4997-A3CB-163337FE975B} - C:\Program Files (x86)\iSkysoft\Video Converter Ultimate\SVRIEPlugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
uRun: [Uploader] C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.Uploader.exe
uRun: [DellSystemDetect] C:\Users\john\AppData\Local\Apps\2.0\E6QYPZNE.6P2\P88VGYAW.M1K\dell..tion_0f612f649c4a10af_0005.0007_59de4fd2458fcaec\DellSystemDetect.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [EEventManager] C:\Program Files (x86)\EPSON\Creativity Suite\Event Manager\EEventManager.exe
mRun: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [OfficeScanNT Monitor] "C:\Program Files (x86)\Trend Micro\Security Agent\pccntmon.exe" -HideWindow
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
mRun: [DBAgent] "C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\DBAgent.exe" /WinStart
mRun: [EMET 4.1 Update 1 Agent] "C:\Program Files (x86)\EMET 4.1\EMET_agent.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
mPolicies-System: DisableCAD = dword:1
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Trusted Zone: dell.com
DPF: {00134F72-5284-44F7-95A8-52A619F70752} - hxxps://hostav:4343/officescan/console/ClientInstall/WinNTChk.cab?ver=19,0,0,1384
DPF: {8157E81A-275D-4BE8-A7A9-E36E62DF9C68} - hxxps://hostav:4343/SMB/console/html/root/AtxEnc.cab?ver=19,0,0,1384
DPF: {9BBB3919-F518-4D06-8209-299FC243FC44} - hxxps://hostav:4343/SMB/console/html/root/AtxEnc.cab?ver=17,0,0,2360
TCP: NameServer = 10.0.0.3
TCP: Interfaces\{B5030CAA-044D-412C-8E93-90FBF87CE23F} : NameServer = 8.26.56.26,10.0.0.3
TCP: Interfaces\{B5030CAA-044D-412C-8E93-90FBF87CE23F} : DHCPNameServer = 10.0.0.3
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\Security Agent\TmIEPlg32.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = about:blank
x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files (x86)\Trend Micro\Security Agent\TmIEPlg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Adobe Acrobat Create PDF Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\x64\AcroIEFavClient.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtDCpl64.exe
x64-Run: [TdmNotify] C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\Trusted Drive Manager\TdmNotify.exe
x64-Run: [DBRMTray] C:\Dell\DBRM\Reminder\DbrmTrayIcon.exe
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files (x86)\Trend Micro\Security Agent\TmIEPlg.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: spba - C:\Program Files\Common Files\SPBA\homefus2.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\john\AppData\Roaming\Mozilla\Firefox\Profiles\kp3g1dc1.default\
FF - prefs.js: browser.startup.homepage - hxxp://drudgereport.com/
FF - prefs.js: network.proxy.type - 4
FF - plugin: C:\PROGRA~2\COMMON~1\Nero\BROWSE~1\npBrowserPlugin.dll
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll
FF - plugin: C:\Program Files (x86)\Adobe\Adobe Extension Manager CS6\npAdobeExManDetectX86.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\TabletPlugins\npwacom.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1211151.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll
FF - ExtSQL: !HIDDEN! 2013-06-28 14:14; {845257EF-A892-484e-8EB0-47F563D75939}; C:\Program Files (x86)\iSkysoft\Video Converter Ultimate\SVRFirefoxExt
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-10-30 19264]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2013-8-16 56336]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-10-31 204288]
R2 EmbassyService;EmbassyService;C:\Program Files\Dell\Dell Data Protection\Access\Advanced\Wave\EMBASSY Client Core\EmbassyServer.exe [2012-1-17 218504]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2014-2-7 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\Windows\System32\drivers\LMIRfsDriver.sys [2014-6-25 72216]
R2 tmevtmgr;tmevtmgr;C:\Windows\System32\drivers\tmevtmgr.sys [2014-1-23 66896]
R2 TmFilter;Trend Micro Filter;C:\Program Files (x86)\Trend Micro\Security Agent\tmxpflt.sys [2013-8-14 344864]
R2 TmPreFilter;Trend Micro PreFilter;C:\Program Files (x86)\Trend Micro\Security Agent\tmpreflt.sys [2013-8-14 42272]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-10-31 95248]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-10-30 357184]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-10-30 789824]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-3-13 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-6-19 122584]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-6-19 63704]
R3 wacmoumonitor;Wacom Mode Helper;C:\Windows\System32\drivers\wacmoumonitor.sys [2013-3-25 13312]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 CentralAdminAgent;Scanner Central Admin Agent;C:\Program Files (x86)\fiScanner\ScannerCentralAdminAgent\FMAService.exe [2012-11-13 46984]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-1-8 19456]
S3 Synth3dVsc;Microsoft Virtual 3D Video Transport Driver;C:\Windows\System32\drivers\Synth3dVsc.sys [2010-11-21 88960]
S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]
S3 terminpt;Microsoft Remote Desktop Input Driver;C:\Windows\System32\drivers\terminpt.sys [2013-1-8 29696]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-1-8 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-1-8 30208]
S3 tsusbhub;Remote Deskotop USB Hub;C:\Windows\System32\drivers\tsusbhub.sys [2010-11-21 117248]
.
=============== File Associations ===============
.
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2014-06-25 14:22:59 -------- d-----w- C:\Program Files (x86)\ESET
2014-06-25 14:21:34 -------- d-----w- C:\Users\john\AppData\Local\LogMeInIgnition
2014-06-25 14:21:20 -------- d-----w- C:\Users\john\AppData\Local\LogMeIn
2014-06-25 14:21:16 60744 ----a-w- C:\Windows\System32\Spool\prtprocs\x64\LMIproc.dll
2014-06-25 14:21:16 35656 ----a-w- C:\Windows\System32\LMIport.dll
2014-06-25 14:21:15 72216 ----a-w- C:\Windows\System32\drivers\LMIRfsDriver.sys
2014-06-25 14:21:15 107368 ----a-w- C:\Windows\System32\LMIRfsClientNP.dll
2014-06-25 14:21:07 92488 ----a-w- C:\Windows\System32\LMIinit.dll
2014-06-25 14:21:02 -------- d-----w- C:\ProgramData\LogMeIn
2014-06-25 14:20:48 -------- d-----w- C:\Program Files (x86)\LogMeIn
2014-06-25 13:45:02 -------- d-----w- C:\Windows\System32\appmgmt
2014-06-25 13:40:28 -------- d-----w- C:\FRST
2014-06-25 13:12:04 -------- d-----w- C:\Users\john\AppData\Local\ElevatedDiagnostics
2014-06-25 13:05:17 10779000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F32F87EE-7C4E-4048-BB01-9EACEF410354}\mpengine.dll
2014-06-25 12:49:41 -------- d-----w- C:\Windows\pss
2014-06-23 18:12:51 -------- d-----w- C:\Quarantine
2014-06-23 17:56:45 -------- d-----w- C:\Program Files\stinger
2014-06-23 17:44:48 -------- d-----w- C:\Program Files (x86)\EMET 4.1
2014-06-23 17:26:40 -------- d-----w- C:\ProgramData\Kaspersky Lab
2014-06-23 16:45:15 520261 ----a-w- C:\Windows\SysWow64\sqlite3.dll
2014-06-23 16:44:16 -------- d-----w- C:\AdwCleaner
2014-06-23 14:05:15 66560 ----a-w- C:\Windows\System32\esxcwiab.dll
2014-06-23 14:04:17 -------- d-----w- C:\EPSON
2014-06-19 21:50:26 1700352 ----a-w- C:\Windows\SysWow64\gdiplus.dll
2014-06-19 21:30:16 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-06-19 21:30:09 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-06-19 21:30:09 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-06-19 21:30:09 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-06-19 21:28:58 -------- d-sh--w- C:\$RECYCLE.BIN
2014-06-19 18:00:12 -------- d-----w- C:\Users\john\AppData\Roaming\com.adobe.AdobeMuseCC.2014.0
2014-06-12 07:00:36 801280 ----a-w- C:\Windows\System32\usp10.dll
2014-06-12 07:00:36 626688 ----a-w- C:\Windows\SysWow64\usp10.dll
2014-06-10 15:53:36 -------- d-----w- C:\Program Files (x86)\Common Files\SWiSHzone.com
2014-06-10 15:53:35 -------- d-----w- C:\Program Files (x86)\SWiSH miniMax2
2014-06-10 15:37:24 -------- d-----w- C:\Program Files (x86)\Common Files\Protexis
2014-05-28 14:36:46 -------- d-----w- C:\Users\john\AppData\Local\CrashDumps
.
==================== Find3M ====================
.
2014-05-28 20:23:32 559312 ----a-w- C:\Windows\apppatch\EMET.dll
2014-05-28 20:23:30 160464 ----a-w- C:\Windows\apppatch\AppPatch64\EMET64.dll
2014-05-28 18:37:06 2338816 ----a-w- C:\Windows\System32\jscript9.dll
2014-05-28 18:31:31 1392128 ----a-w- C:\Windows\System32\wininet.dll
2014-05-28 18:30:24 1494016 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-05-28 18:29:28 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-05-28 18:29:19 599040 ----a-w- C:\Windows\System32\vbscript.dll
2014-05-28 18:28:10 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-28 18:28:02 12800 ----a-w- C:\Windows\System32\mshta.exe
2014-05-28 16:39:36 1810432 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-05-28 16:32:59 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-05-28 16:32:25 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-05-28 16:30:53 421376 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-05-28 16:30:53 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-05-28 16:29:31 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-28 16:29:27 11776 ----a-w- C:\Windows\SysWow64\mshta.exe
2014-05-14 15:27:33 70832 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-05-14 15:27:33 692400 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-05-12 11:25:56 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-05-08 09:32:11 3178496 ----a-w- C:\Windows\System32\rdpcorets.dll
2014-05-08 09:32:11 16384 ----a-w- C:\Windows\System32\RdpGroupPolicyExtension.dll
2014-04-15 06:34:10 1070232 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2014-04-15 00:13:43 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-04-05 02:47:20 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2014-04-05 02:47:09 288192 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS
2014-03-31 13:35:08 270496 ------w- C:\Windows\System32\MpSigStub.exe
.
============= FINISH: 10:27:12.82 ===============SOLUTION
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In internet explorer, open Internet Options, go to the Connections tab and click on LAN settings. Is there an undesired Proxy server specified in there? If so, uncheck that box or change it to the proper proxy and hit ok, then hit ok on Internet Options. Let us know what you find.
ASKER
I will give the "disabling non MS services" a go as soon as i can. I checked the LAN and proxy setting for each browser, including the MS Internet Options and it is all normal = "Automatically Detect Settings".
Thanks,
Thanks,
That model usually has an SSD as the boot disk. What is the boot speed? When the machine boots up, and the windows logo starts to appear (come together) does it come all the way together, or does it start booting to windows before completing (it shouldn't complete if it is an optimized SSD)?
ASKER
The boot disk is a mirrored array of regular hard drives. The SSD in the mix is just an addon used for video and photoshop rendering. (It was added by me after market.) Boot time has been inordinately slow at times, but it is variable. Sometimes it takes a long time to boot, other times it's normal. I will run some hardware diagnostics as well. But there were signs of malware-like behaviour, so i wasn't sure which it was. Although, i'm not quite sure the two things i found in one scan weren't false positives.
The two 'viruses' that were found are likely part of a free software download
http://www.herdprotect.com/7zipfree_8675.exe-990ef4d0bc8040fa735b0bc94c139ae0d50d8a11.aspx
http://www.herdprotect.com/hao123inst-egypt.exe-24eacadaf8910146b00a3b6146fad19e11bff03b.aspx
http://www.herdprotect.com/7zipfree_8675.exe-990ef4d0bc8040fa735b0bc94c139ae0d50d8a11.aspx
http://www.herdprotect.com/hao123inst-egypt.exe-24eacadaf8910146b00a3b6146fad19e11bff03b.aspx
It doesn't look like you have tried running chameleon yet. download MBAM chameleon at www.malwarebytes.org/chameleon. Unzip the fiolder. Run the <where you downloaded it>\mbam-chameleon-3.1.4.0
ASKER CERTIFIED SOLUTION
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ASKER
Thanks for the good suggestions. I've tried all of those in times past save for roguekiller. For some reason our Trend Micro suite doesn't like it. But i tend to put a fair amount of faith in tools from Bleeping Computer. I've seen Combofix clean out PC's that i thought were goners.
Yeah, for some reason trend just started blocking it. I turn trend off and run it. I run Trend Worry free business advanced :)
ASKER
Apologies on the delay. Been trying to work these suggestions into the guy's work load.
Was able to run Malwarebytes Chameleon. It found NO problems after being able to run the scan thanks to Chameleon.
Malwarebytes still fails to run normally. I'm suspecting it is due the same problem that is limiting downloads to around 500kb and thus preventing Malwarebytes from updating.
Was able to run Malwarebytes Chameleon. It found NO problems after being able to run the scan thanks to Chameleon.
Malwarebytes still fails to run normally. I'm suspecting it is due the same problem that is limiting downloads to around 500kb and thus preventing Malwarebytes from updating.
SOLUTION
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ASKER
Thank you guys for the input and help. Ultimately not sure what happened here. But the only way to be rid of this is to shoot it in the head. If i happen to find out any more useful info before i pull the trigger i will for sure post.
even after you "pull the trigger" if you find out anything post here so we know or write an article (or both). Good luck.
If you are going for a reimage or reinstall of the os and then reinstall of apps, use DBAN (Darik's Boot And Nuke) first to make sure you wipe out everything. You can use the autonuke command on boot up.
If you are going for a reimage or reinstall of the os and then reinstall of apps, use DBAN (Darik's Boot And Nuke) first to make sure you wipe out everything. You can use the autonuke command on boot up.