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4.2

Wireless Exchange Activesync not working with Sprint Samsung I830

Asked by eazstream in Windows Mobile (Pocket PC / Win CE) Operating Systems, Windows 2003 Server, Exchange Email Server

Tags: activesync, 0x85010001

I purchased a new Sprint Samsung I830 Windows Mobile 5.0 device and have had it
for a couple of weeks. I have been trying to get the over-the-air Exchange
Activesync to work but have been unsuccessful. I have configured Activesync
on the device to point to the correct server and set to not required to use SSL.

When I try to sync, I get the following:
Result: Activesync encountered a problem on the server
Support Code: 0x85010001

If I use the browser on my I830 and point to the same server address that I
configured for ActiveSync, I can log in and retrieve my mail through the
browser so I know that over-the-air public access to the exchange server is
working through my device.


Thanks,
Eddie
 
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About this solution

Zones: Windows Mobile (Pocket PC / Win CE) Operating Systems, Windows 2003 Server, Exchange Email Server
Tags: activesync, 0x85010001
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Solution Provided By: willieksu
Participating Experts: 5
Solution Grade: A
 
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