Question

Windows Mobile 6.1 and ActiveSync

Asked by: jbyrd1981

Hello,

I am in desperate need of a solution here. I have a Windows mobile phone and Active Sync frequently with my Windows Vista system. It seems like once a month it stops syncing. I notice that the screen says 600 or so contacts when I have 400 and fails shortly after that. What I have had to do in the past was hard reset my phone and it would start syncing again. This solution is not very good at all because I have to go back through there and customize my phone all over again. I have been thinking that maybe there is an update to Windows or maybe active sync for the phone that could fix my issue. What I need is a solution that does not involve a hard reset. Everything else on my phone works great and would like to avoid it. At a minimum I may select a solution if it includes a backup program that will be able to load all my personalizations and programs back onto the phone after a hard reset.

Oh yes, I have tried completely un-pairing the phone with the computer and rejoining it and that did not work. If I am not careful when doing this I loose all my contacts within the phone and not being able to still sync, forces me to do a hard reset because I have to have my contacts. Maybe there is a way to hack around and get it to completely remove the partnership and then rejoin.

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Asked On
2008-03-28 at 12:25:45ID23278268
Tags

6.1

,

activesync

,

mobile

,

windows

,

6

Topics

Windows Mobile (Pocket PC / Win CE) Operating Systems

,

Windows MobileProgramming

,

Windows Vista

Participating Experts
1
Points
0
Comments
4

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Answers

 

by: GeisrudPosted on 2008-03-28 at 12:52:40ID: 21233633

You shouldn't use Activesync with Vista.  Use Windows Mobile Device Center: http://www.microsoft.com/downloads/details.aspx?FamilyID=46f72df1-e46a-4a5f-a791-09f07aaa1914&DisplayLang=en

 

by: jbyrd1981Posted on 2008-03-28 at 13:06:14ID: 21233747

If you are talking about the software on my Vista machine I think I already have that, but I will double check. Anonther thing to note is that I have another nearly identical phone that syncs with the same machine and has yet to have a problem syncing.

 

by: jbyrd1981Posted on 2008-03-28 at 20:33:29ID: 21235427

Geisrud,

I installed what you provided here and still no luck. My phone says Activesync encountered an error on the desktop, support code 0x86000107.

 

by: jbyrd1981Posted on 2008-04-07 at 13:56:23ID: 21300494

Ok, I hard reset my phone but before that I used Sprite Backup to back my phone up. Bluetooth active syncing is working. This is still not the best solution but other than calling VZW to get my a-key, getting my phone back up to where it was before was a breeze and best of all the syncing works again!

20120131-EE-VQP-002

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