Hello,
I am in desperate need of a solution here. I have a Windows mobile phone and Active Sync frequently with my Windows Vista system. It seems like once a month it stops syncing. I notice that the screen says 600 or so contacts when I have 400 and fails shortly after that. What I have had to do in the past was hard reset my phone and it would start syncing again. This solution is not very good at all because I have to go back through there and customize my phone all over again. I have been thinking that maybe there is an update to Windows or maybe active sync for the phone that could fix my issue. What I need is a solution that does not involve a hard reset. Everything else on my phone works great and would like to avoid it. At a minimum I may select a solution if it includes a backup program that will be able to load all my personalizations and programs back onto the phone after a hard reset.
Oh yes, I have tried completely un-pairing the phone with the computer and rejoining it and that did not work. If I am not careful when doing this I loose all my contacts within the phone and not being able to still sync, forces me to do a hard reset because I have to have my contacts. Maybe there is a way to hack around and get it to completely remove the partnership and then rejoin.
Start Free Trial