Question

Force Activesync to use Mobile Device and override desktop items

Asked by: autoknowledge

I recently lost my laptop computer.  Stolen out of my car to be exact.

Fortunately I have a 2 month old backup of my Outlook.pst file on the server at work.  So I installed that *.pst file on the new laptop.  I would now like to use my Palm Treo 750 - Windows Mobile 5.0 version device to be the master for all contacts and calendar entries and override any of the data on the desktop that is now 2 months old.

But I can't figure out a way to force ActiveSync to treat the device as a master.  I've already changed the setting that says "If there is a conflict: Replace Item on Desktop".  Apparently it doesn't see a conflict so it seems to be overwriting all my records on the handheld device.

Please help.

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Answers

 

by: autoknowledgePosted on 2008-09-04 at 10:09:12ID: 22389917

Thanks for the reference link.  It is one of those solutions that later you say to yourself no-dah.

Basically to summarize the solution:
ActiveSync treats the desktop as the master database and doesn't give you the option to treat the smartphone device as the master for a new setup.  A big mistake in my humble opinion.  Time to seriously consider blackberry since Palm is dying.

And the solution was to delete the records on the desktop, and ask ActiveSync to merge any differences on the desktop... and by deleting the existing desktop records, the next sync basically ends up brininging all the records to the desktop... so essentially treating the device as the master.

Thanks Mikal613.  I don't know how you stay on top of knowing these solutions... but I appreciate it.

 

by: autoknowledgePosted on 2008-09-04 at 10:10:56ID: 31492744

Thanks and don't know how you stay on top of all these issues...

 

by: Mikal613Posted on 2008-09-04 at 10:19:10ID: 22390051

no problem :)

20120131-EE-VQP-002

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