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7.8

Why will my Sprint HTC Mogul not sync with Vista Mobile Device Center??

Asked by angelleye in Windows Mobile (Pocket PC / Win CE) Operating Systems, Cellular Phones & Carriers

Tags: Microsoft, Windows Mobile

I've got a Sprint HTC Mogul and I'm running Vista Ultimate 64 bit on my desktop and Vista Business 32-bit on my laptop.

I've installed the latest version of Mobile Device Manager on each of the computers. The phone has successfully synced with the desktop before, and there is a relationship configured in the MDC for it. However, it only connects and syncs successfully about 1 in 100 times.

When I very first tried to get it all setup I sat here for a long time plugging it in and unplugging it and finally it synced all of my contacts into the phone which is really all I needed. From that point on I plug the phone in to charge it and every once in awhile it'll actually connect to MDC and sync. No idea why it works when it does.

Everytime I plug in the phone I hear the little sound Vista makes when you plug a USB device and 1 of two things happens. Nothing....or, I see a message that USB Device Cannot be Recognized. Either way of course the MDC shows Not Connected and I can't sync anything.

I thought maybe this was a 64-bit thing so I tried it on my laptop and I can't get it to recognize either. Actually, when I install the MDC it says it installed all of the drivers successfully. Then when I plug in my phone the first time it successfully installs it and shows that it's an HTC Mogul. Then nothing happens, though. I unplug and plug back in, I hear the sound, nothing happens.

I open up MDC and it just shows Not Connected.

Any information on what the heck is going on here would be greatly appreciated. Thanks!

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Why will my Sprint HTC Mogul not sync with Vista Mobile Device Center??

Asked by angelleye in Windows Mobile (Pocket PC / Win CE) Operating Systems, Cellular Phones & Carriers

Tags: Microsoft, Windows Mobile

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