Question

Vista and Etrust

Asked by: smpross

We are running Etrust Antivirus Version 8 on our network.  I was wondering if this product works with Vista.

Any help would be greatly appreciated.

Scott

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Asked On
2007-02-27 at 13:33:35ID22417193
Tags

etrust

,

vista

Topic

Windows Vista

Participating Experts
4
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Comments
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Answers

 

by: Netman66Posted on 2007-02-27 at 19:23:01ID: 18622533

It doesn't appear so.

http://supportconnectw.ca.com/public/antivirus/infodocs/eavwin-compmat.asp

http://www.windows-vista-update.com/Windows_Vista_Antivirus.html

NOD32 is now working well.
AVG Free may be a good choice until eTrust is undated.

 

by: LucFPosted on 2007-02-28 at 04:32:01ID: 18624278

Hello Scott,

Like Netman66 mentioned the current version you're running will not work with Vista. you'll need an update to get Etrust working on Vista, please see http://ca.com/vistaready

Best regards,

LucF

 

by: smprossPosted on 2007-02-28 at 05:26:09ID: 18624595

CA says that it is not supported... Does that mean that it does not run, or they won't offer support to run it.  I guess I am looking for someone who has attempted the installation.

Thanks.

Scott

 

by: GeisrudPosted on 2007-02-28 at 09:39:00ID: 18626998

 

by: LucFPosted on 2007-02-28 at 11:02:36ID: 18627671

Hi smpross,

Even though I've not tried it with in my case eTrust InoculateIT 6.096 and several other virusscanners from other brands which were designed for Windows XP and earlier and all failed due to the added security features which came with Windows Vista.

Best regards,

LucF

 

by: delcor1Posted on 2007-03-14 at 08:17:22ID: 18719079

On eTrust and Vista, I had trouble installing it via the Remote Install Utility and received an error stating that the utility could not connect to the remote registry.  This tipped off a colleague who asked me to check the remote registry service on the Vista Client.  It was set to Manual and was not running.  I started it.  The eTrust Remote Install Utility was then able to install.

However, eTrust is still not fully functional on the client, so still more work to do.

Adam from DelCor

 

by: delcor1Posted on 2007-03-14 at 09:49:59ID: 18720038

CA claims that eTrust 8.0 is not supported on Windows Vista and that we must run eTrust 8.1.  While I was able to install 8.0 onto a Vista Client, it does not appear to be running properly and may be ineffective - not sure.  If you think eTrust 8.0 is running ok on Vista, pop up the console and check it out.  
 
Based on my conversation with the CA Call Center, we'll need to uninstall the Remote Install Utility on the eTrust Server first.  That should be the only uninstall.  Then install 8.1 as an upgrade and choose to keep your policies and settings.  
 
Here are the links.  It is a 375MB Download.

eITM 8.1 for Windows:[English, French, Italian, German, Spanish, Brazilian Portuguese]
ftp://itmr8ftp:itmr81@ftp.ca.com/R81-ITM-CD1-EFIGSBp.zip

eITM 8.1 for Non-Windows:[ Mac OSX, Linux, Sun Solaris, Netware]
ftp://itmr8ftp:itmr81@ftp.ca.com/R81-ITM-CD3-NonWindows.zi

eITM 8.1 Gateway
ftp://itmr8ftp:itmr81@ftp.ca.com/R81-ITM-CD4-AVGW.zip

 

20120131-EE-VQP-002

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