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regsvr32 "msxml4.dll" fails

Hi All

Sophos Auto Update is failing on a Windows Vista Business PC connected to 2003 Server. Sophos AV was deployed from Enterprise Console.
To install SAV on the Vista PC i disabled UAC and enabled Remote Registry. The install of Sophos went fiine.
Looking at the event log, i can see that the sophos update MSI failed because it couldnt register msxml4.dll.
If i try and o regsvr32 msxml4.dll i get error; 0x80070005 or 0x8002801c
"The module was loaded but the call to DllRegServer failed"

Anyone got any ideas?
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sonysg

hi, did you tried to logged in as administrator before?
Typically you need to logged in as administrator to configure this dll registration services

rgds
eugene
Hey,

Have a look at this MSKB this will surely help.
" You may receive failure messages while unregistering a DLL that you were able to correctly register before" http://support.microsoft.com/?id=832926

Regards,
Nikhil
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nikhil_deshpande

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ASKER

Hi Eugene - Yes i am logged on as administrator.

Nikhil -
The first link i cant use the second link prompted to remove security update 936181 - which being a vista machine i did not have, so i downloaded the XML core serves. rebooted and SAV updated and is now working fine, BUT i still cannot use regsvr32 to reg msxml4.dll. but as the main issue of getting SAV to work is now solved i am happy. so thanks for putting me on the right track!