Question

DW20.EXE cause XBox 360 Media connect to disconnect

Asked by: jsoutter

NOTE TO READER: This is going to sound like an XBOX 360 issue early in the description, please read on as I am actully asking about disabling a Windows / MS office service.

DESCRIPTION
I am able to successfully connect my XBox 360 media extender to my Windows Vista Ultimate 32-bit Media Center however when I start browsing around the menu items it freezes for a few second and I receive the follow error message:

"Session Terminated. Another user or application on the Windows Media Center-based PC has disconnected this device."

Sometimes the menu will just freeze and I can select the XBOX menu button and go back to the dashboard.

If I look in the Event Viewer and the Vista box under the media center I get the following event:

"An unauthorized window was detected while running the Windows Media Center Experience, 'Microsoft Windows', with file name 'C:\Windows\Microsoft.NET\Framework\v2.0.50727\dw20.exe'."

DW20.exe appears to be the Office 2003 / 2007 error reporting tool. This will send error messages and crash stats to Microsoft.

ATTEMPTS TO RESOLVE BY USER
I found a KB article on how to disable "Error Reporting" but this did not fix my issue.

I tried renaming the file (as administrator) and was told I do not have permissions (yes I tried in safe mode also).

I've installed both Windows Vista SP1 (I was able to get a BETA or RC version), and office 2007 SP1

I tried disabling both my Firewall and Anti-Virus.

Did many fruitless search for disabling, deleting, or removing "DW20.exe"

Any help disabling or removing this file / service would be greatly appreciated

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Asked On
2007-12-21 at 04:25:08ID23037982
Tags

xbox

,

360

,

vista

,

media

,

disconnect

Topics

Windows Vista

,

Microsoft Office Suite

,

Xbox Video Game Console

Participating Experts
1
Points
500
Comments
7

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Answers

 

Expert Comment

by: MASQUERAIDPosted on 2007-12-21 at 05:40:35ID: 20513276

Rank: Genius

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Expert Comment

by: jsoutterPosted on 2007-12-21 at 06:18:27ID: 20513547

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Expert Comment

by: MASQUERAIDPosted on 2007-12-21 at 08:05:16ID: 20514429

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Expert Comment

by: jsoutterPosted on 2007-12-21 at 08:16:23ID: 20514515

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Accepted Solution

by: MASQUERAIDPosted on 2007-12-21 at 10:08:32ID: 20515288

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Expert Comment

by: jsoutterPosted on 2007-12-21 at 10:41:36ID: 20515503

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Expert Comment

by: jsoutterPosted on 2008-01-14 at 07:03:26ID: 20653364

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