digraj
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Applications keep crashing due to ntdll.dll - how do i fix this?
I keep having applications crash on my Windows Vista laptop. When I look at the event viewer most of the times the problem points to ntdll.dll. The following is an error when I use Adobe Photoshop that keeps crashing - the cause points to ntdll.dll. How do i fix this. See Event Viewer message below:
Faulting application Photoshop.exe, version 10.0.0.0, time stamp 0x4601eae8, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000005, fault offset 0x000620e3, process id 0x7f8, application start time 0x01c8532e5acd8487.
Faulting application Photoshop.exe, version 10.0.0.0, time stamp 0x4601eae8, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc0000005, fault offset 0x000620e3, process id 0x7f8, application start time 0x01c8532e5acd8487.
http://adobeforums.com/webx/.3c055b48
ASKER
No luck - that solution was for 8.1. I'm using Adobe Photoshop CS3.
ASKER
I found the problem. The problem was a bad/corrupted HP printer driver. I had to remove the HP printer completely then assign another printer as the default. The instructions to remove the driver files and printers from the registery were found on http://www.nthelp.com/351/removeap.htm
The problem was that when applications loaded up, they assigned the default printer as the printer to use and this caused the crash.
The problem was that when applications loaded up, they assigned the default printer as the printer to use and this caused the crash.
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