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July 25, 2008 02:20pm pdt
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Howto install/setup fax modem/service on Vista connected to Windows 2003 R2 SBS domain w/ USB fax-modem

Tags: Microsoft, Windows, Vista
Hi,

Installed USB Fax-modem (Agere chipset) on Windows 2003 SBS R2 domain. I can compose and send (print) faxes from the server and all workstations running Windows XP Pro, but I cannot get it working on laptop with Vista Business. Initially it was trying to send faxes using local built-in modem, which I disabled. Then I went to Proiters applet and installed Fax printer exactly the same way as I did it on all XP workstations so now I can see network Fax icon on my printers folder. The problem is once I try to send any fax (by choosing Print -> Fax), "Fax Setup" window pop-up and asks to connect either to Fax modem or Fax server on my network. I did try to connect to fax server (it asked me for name like \\faxserver ) but whatever I've tried as name doesn't work. On the server Fax modem is shared, listed in directory and for some reasons is listed as "Fax (Local)" in Server management tree. Again, I have no problems sending faxes from XP machines, and it was very easy to setup them. Looks like Vista uses "improved" fax application which for some reasons cannot find the fax listed in directory, or maybe I'm doing something wrong? I need directions how to setup fax service on Vista connected to Windows 2003 SBS domain. Please let me know if you need more details about setup. Thanks.
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Question Stats
Zone: OS
Question Asked By: MACROLEVEL
Solution Provided By: MACROLEVEL
Participating Experts: 2
Solution Grade: A
Views: 238
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