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04.21.2008 at 03:22PM PDT, ID: 23341340
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Vista has suddenly stopped my USB ports / drivers working

Asked by dadjanda in Windows Vista

Tags: , , ,

Hi,

I have Vista Home Basic and have been happily using my Belkin USB mouse since Chrsitams on my HP notebook.  It was working on Saturday afternoon when i shut my notebook down to transport it and when I opened it again 2 hours later there as no power.

Further investigation has confirmed that my 2 external USB ports are both now not functioning with anything - flash drives, mouse, camera, phone.

When I start the notebook with my mouse attached then it flashes on, gets power and as soon as the vista welcome screen comes up then nothing happens and it dies.

When I go into device manager I see the yellow triangle icon and when I click on properties the error message says 'windows cannot load the  device driver for this hardware.  the driver may be corrupted or missing. (Code 39)'

I scoured online and have tried uninstalling both hubs and when I try to reinstall i get a message that says 'Windows found driver software for your device but encountered an error while attempting to install it...The I/O operation has been aborted because of either a thread exit or application request'

I have not uninstalled the host controllers becuase frankly I'm scared too!!  I don't know how easy it is to reinstall these drivers.

I have found that this may have something to do with a recent Vista update and downloaded and installed SP1 to see if it made any difference.  Nothing!  

I have a university project on my pen drive that is due in in 1 weeks time and I am only fortunate that I have been able to download it onto a friends laptop and email it to myself.  If this is a Windows update problem this is disgraceful that no fix is available.

Any help is truly appreciated and required.

Thanks

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[+][-]04.21.2008 at 03:26PM PDT, ID: 21406668

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[+][-]04.21.2008 at 03:28PM PDT, ID: 21406683

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[+][-]04.22.2008 at 12:46AM PDT, ID: 21408798

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About this solution

Zone: Windows Vista
Tags: microsoft, vista, sp1, HP
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Solution Provided By: nobus
Participating Experts: 4
Solution Grade: B
 
 
[+][-]04.25.2008 at 03:43PM PDT, ID: 21443682

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[+][-]04.25.2008 at 03:46PM PDT, ID: 21443700

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[+][-]04.26.2008 at 12:11AM PDT, ID: 21444786

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[+][-]04.28.2008 at 07:54PM PDT, ID: 21459321

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[+][-]04.28.2008 at 08:17PM PDT, ID: 21459399

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[+][-]04.30.2008 at 03:39PM PDT, ID: 21475207

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[+][-]05.03.2008 at 09:39PM PDT, ID: 21494581

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[+][-]05.03.2008 at 11:35PM PDT, ID: 21494746

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[+][-]05.04.2008 at 03:04PM PDT, ID: 21497109

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[+][-]05.04.2008 at 03:12PM PDT, ID: 21497135

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[+][-]05.05.2008 at 12:29AM PDT, ID: 21498574

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[+][-]05.11.2008 at 09:52AM PDT, ID: 21542890

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[+][-]05.13.2008 at 01:30PM PDT, ID: 21559001

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[+][-]05.14.2008 at 03:01AM PDT, ID: 21562486

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[+][-]05.14.2008 at 06:06AM PDT, ID: 21563669

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[+][-]05.14.2008 at 07:48AM PDT, ID: 21564796

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[+][-]05.14.2008 at 08:26AM PDT, ID: 21565256

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[+][-]05.14.2008 at 09:38AM PDT, ID: 21566037

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[+][-]05.14.2008 at 11:27PM PDT, ID: 21571028

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[+][-]05.15.2008 at 02:53PM PDT, ID: 21578280

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[+][-]05.28.2008 at 04:16PM PDT, ID: 21665091

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