Have used autoruns and unchecked all non essential applications such as google notifier, etc realscheduler, etc and its still the same.
Next try is to attempt to re-install Vista SP1 but I am not hopefull...
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Question
Runtime Error
We have a user who keeps getting the following message whenever they log onto the machine:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program c:\\Windows\explorer.exe
This application has requested the Runtime to terminate it in an unexpected way.
Please contact the application's support team for more information.
When the user clicks OK explorer shuts down and upon restarting the same message pops up. It does not seem to be causing any harm but more an annoyance.
Machine is fully patched, ran anti virus and spyware tools but nothing. Same software as other identical machines. Nothing looks out of place.
Has anyone got any troubleshooting tips we can try?
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Answers
MSCONFIG gave the same results.
What we found was by logging on as a different user we didnt get the message so this made us think it was user profile related. So backed up profile and deleted (not easy in Vista as every time we re-logged on we got a temporary profile. Regedit the profiles in WindowsNT and deleting the SID reference for the original user sorted this)
Now we didnt get the message so started copying the old profile items back. It was there that we found the culprit although have no idea why. Basically the user had a shortcut to a mindmanager file stored on the file server. When this was copied the same error showed. Thus we knew it was this file.. Had a battle to remove it (Booting into safe mode with an admin account).
Thanks for your help but on this case it wasnt the issue.
G
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by: tboy6423Posted on 2008-06-09 at 07:02:18ID: 21743225
Try opening msconfig and on the general tab choose selective startup, and uncheck load startup items, restart and see if you still get that error.