- For individual users
- Instant access to solutions
- Ask your tech questions
- Start your 30-day Free Trial
Main Topics
Browse All TopicsExperts,
I have been struggling with a piece of malware or spyware or virus that I just cannot seem to get rid of. I am running Windows Vista SP1 64-bit. I get a popup on my screen every 5 min or so. It "appears" to be a "Windows Security Alert". The main text title says "Windows Firewall has detected activity of harmful software"
Then it lists a random virus and the only button available to press is "Enable Protection" which I know is just going to redirect me to some BS antispyware site and make things worse.
I have tried throwing all kinds of "anti" programs at it. Most recently, I tried Spybot S&D which seemed to detect it and remove it, but it came right back after reboot. I have Kaspersky AV 8.0 running and up to date, but it does not detect anything. I have tried Rouge Remover and it does not see anything. I have tried several other tools as well to no avail. Yes, I have also tried using these in Safe Mode, but the s.o.b. still is on my PC.
I have attached a picture of the popup.
Please help!
This question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Business Accounts
Answer for Membership