Question

cd/dvd rom will not install with vista

Asked by: Smaxon

Greetings,
I have a Liteon ATAPI iHAP322 8 ATA DEVICE, CD\DVDRom that will not install with vista home premium
and when I try to install the driver/firmware it says "NO matched drive detected! this utility is only for ATAPI iHAP322 8 drive. Detected drives:
but when I go into dm it shows the ATAPI iHAP322 8 ATA DEVICE there but has a yellow yield sign on the device.
I checked the jumper settings and it is on master and it is the only device that is on the cable.
I uninstalled it and rebooted and it didnt solve the problem.
Any Ideas..
Thanks

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Asked On
2009-01-21 at 07:49:12ID24070578
Topic

Windows Vista

Participating Experts
1
Points
500
Comments
7

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Answers

 

by: zvitamPosted on 2009-01-21 at 07:55:55ID: 23430877

You did not state what motherboard you have.

It seems that there is a problem with the IDE drivers which might be solve by installation of the latest chipset drivers availble from your motherboard or PC vendor.

Other possible cause may be another incompatible driver/software you recently installed on your PC.

If it ever worked with the cuurent installation you may want to restore to an ealier checkpoint.

Hope that helps,
Zvitam

 

by: SmaxonPosted on 2009-01-21 at 08:45:30ID: 23431395

I updated the chipset, still did not work, The computer is a gateway GT5404
The original cd/dvdrom had the same problem so I replaced it with this one. not sure what to try next.

 

 

by: SmaxonPosted on 2009-01-21 at 08:50:52ID: 23431449

under properties of the device it says- Windows cannot initialize the device driver for this hardware. (Code 37)

 

by: zvitamPosted on 2009-01-21 at 09:06:09ID: 23431580

just use Sfc command to replace all corrupted files as described in the following URL:

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Hope that helps,
Zvitam

 

by: zvitamPosted on 2009-01-21 at 09:29:59ID: 23431813

The following KB articlemight also help you:

http://support.microsoft.com/kb/314060 (although it talks about XP)

 

by: SmaxonPosted on 2009-01-21 at 11:43:02ID: 23433107

Thanks man!!!! editing the registry fixed it..

 

by: zvitamPosted on 2009-01-21 at 12:59:02ID: 23433912

With pleasure :)

20120131-EE-VQP-002

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