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8.8

recover  the vista system restore cd if one was never created

Asked by cellprophones in Windows Vista

Hi, my sister brought me her laptop asking me "what to do". It was on a black screen, and said something like there was an error on the hard drive, and to immediatley backup data. Press F1 to continue.

I pressed F1 and it didnt do anything. didnt even fail, just had the same screen as if nothing was pressed. I reset the computer manually, and powered it up again. It booted to the same message. I pressed F1 again- no luck.

So I warned her last year to always back up her data, since she lost data last year, so of corse when I said "you backed up all ur data on another drive right" her answer was no. But she was very lucky, when I removed the hard drive (its a laptop sata drive) and plugged it into my adapter, then plugged my adapter into an old computer of mine, it was able to successfully read the data. So it looks like windows is bad, rather then the entire drive.

So I backed up all the data. Unfortionatley however she also did not make a backup cd of windowas. She kept telling me "you can always restore the computer from the hard drive" but I explained if the hard drive isnt working, we cant reinstall vista unless we have the cd".

But I can access the data off the drive if its connected to an adapter. So is there any way I can extract the setup files, and put them on a cd manually? She has an HP pavilion dv6000 searies laptop. Any info is appreciated.
[+][-]02/10/09 11:44 PM, ID: 23608992Accepted Solution

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Zone: Windows Vista
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Solution Provided By: nobus
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[+][-]01/24/09 10:41 PM, ID: 23459890Expert Comment

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