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07/24/2009 at 03:48AM PDT, ID: 24597496
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7.4

Restore failed  reason 0xa0000002 on acer aspire 6530 restore

Asked by mendmycomputer in Windows Vista, PC Laptops, Backup & Restore Software

Tags: aspire 6530, reason 0xa0000002, restore failed, recovery media

Acer Aspire 6530 Laptop - Recovery partition damaged.  No recovery media made but obtained from Acer (3 DVDs - Boot, Image Part 1 and Image Part 2 basically. When booted from the boot media, asks language etc, then asks for and starts on disk 2 which then immediately pops up with  X:\RyTools\NAPP6.exe
      Restore failed  reason 0xa0000002.
      Click ok to restart the computer.
General suggestions on the internet are to make sure no added devices attached (confirmed), using only original supplied parts (confirmed) and to do various options with the drive itself including redo partitions of Acer and Data (which those names) as FAT32 or NTFS, make drive one big partition of FAT32 or NTFS, also leave blank, i.e. wiped with no partitions etc. All have the same affect above. Hardware has been tested on Microscope 2000 and showed no issues with Ram, board or hard-drive, but despite that, replacement ram and hard drive (one at time and both together) and creates the same affect. Did a generic install of Vista Home Premium as per license sticker to test out hardware in general and solid apart from it cannot be activated based on the number on the underside of the laptop - something Acer Support said was normal and we had to use their image which creates the above affect. Have tried installed via another optical drive, copying the media to other DVD disks to make sure they were readable etc to no affect.  Any help in this matter would be greately appreciated.
 
Keywords: Restore failed  reason 0xa0000…
Title
1 CHKDSK delted all my files, is it possi…
 
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[+][-]07/24/09 04:19 AM, ID: 24933750

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[+][-]07/24/09 04:30 AM, ID: 24933805

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[+][-]07/24/09 04:41 AM, ID: 24933871

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[+][-]07/24/09 04:47 AM, ID: 24933907

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[+][-]07/24/09 05:03 AM, ID: 24933992

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About this solution

Zones: Windows Vista, PC Laptops, Backup & Restore Software
Tags: aspire 6530, reason 0xa0000002, restore failed, recovery media
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Solution Provided By: rindi
Participating Experts: 2
Solution Grade: B
 
 
[+][-]07/24/09 06:36 AM, ID: 24934742

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[+][-]07/28/09 12:38 AM, ID: 24958557

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