Question

trouble shoot error: "file type is NTFS. Unable to determine Volume version and state. Chkdsk aborted"

Asked by: calvert317

Last week I added a WD20eads 2T hard drive to my HP m8200n that was running Vista Home Premium.  It seemed to install correctly, was seen in set up, device manager, etc.  But then the PC  lost  files that I saved to the new 2 T HD.  Chkdsk found the files  again and reindexed them.  The second time this happened I decided to start over with a new install of Vista Ultimate on a new WD 1T HD.  After this install, I added the 2T HD.  The new OS recognized only one of the two partitions on that 2 T drive.  Boot dialogue reported one partition (F:) "file system clean".  But for the other (G:) the message was "file type is NTFS.  Unable to determine Volume version and state. Chkdsk aborted".  Disk management saw G: as a raw partition.  Here's the weird part. When I set up the PC again with the old HD that has its old Vista Home premium OS it reads the G:partition without problems.  Where would you start to troubleshoot this?  The 2T drive has the data files I want to transfer to the new Vista Ultimate 1T drive. Thanks.  Olivia

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-07-31 at 04:46:51ID24616382
Topics

Windows Vista

,

Computer Hard Drives

Participating Experts
1
Points
500
Comments
7

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. CHKDSK
    What do I need to type in the dos prompt to make chkdsk perform a scan on another partition? The partition is "E".
  2. CHKDSK in Vista
    Anyone know the difference, in Windows Vista, between CHKDSK run at the command prompt and scheduling a CHKDSK in the properties sheet of a drive? At the command prompt it seems there are three steps as opposed to five if you run CHKDSK at reboot.
  3. chkdsk error
    I was tuning up a XP home system. When I booted to the CD and went into the recovery console the command chkdsk /p returned the message: "The volume appears to contain one or more unrecoverable errors". There is only one HDD on the system and it is partitioned for t...
  4. Cannot enable "Chkdsk"
    I cannot activatee "chkdsk /r or chkdsk /f or chkdsk /f /r". This applies whether i use cmd with admin rights or "Computer" tools or the "Run" box. I have Vista Home Premium Sp1 with 2GB ram and 460GB hard drives. I have had the computer fo...
  5. chkdsk error vista
    In vista home premium my main user file is corrupted on the C drive (possibly by 3rd party defragg), but when i try to chkdsk I get the following message "cannot open volume for direct access". I 've disabled all antivirus programs and utilities but cannot access...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: ComputerTechiePosted on 2009-07-31 at 07:17:10ID: 24988976

You need to you need to convert it from MBR to GPT on the 2TB Drive.

http://technet2.microsoft.com/WindowsServer/en/library/f9172c16-0114-49dc-bc92-608ff17b76e51033.mspx?mfr=true

CT

 

by: ComputerTechiePosted on 2009-07-31 at 07:18:17ID: 24988984

Oh I would also check for bios updates the bios.

CT

 

by: calvert317Posted on 2009-07-31 at 13:29:43ID: 24992176

1. Re bios:
A) I have the highest bios recommended by HP.  There is a later bios for my motherboard, but this group has suggested that my motherboard might have been customized by HP, and that the later bios might make my computer inoperable.
B) This 2T disk works right now on the same computer with the same bios(I checked).  I merely switched back my C drives and it still works. The New 1T main disc is the same WD model as the one that is working now. The Big difference is that the new drive has a new Vista ultimate OS and a bunch of updated drivers while the older drive has an older install of Viista Home Premium, but should that matter?
2. Re GPT:  
The article says "You can convert an MBR disk to a GPT disk and vice versa only if the disk is empty."  I have 638 gigs of data on that drive that I need, so I'd sure like to find a work around.  The article also says "MBR disk partitioning style supports volumes UP TO 2 terabytes in size, which may mean I am pushing the limit (at 2T).  But why can I see one partition (the one that is almost empty) and not the other.  Should I try to move half of that data to the readable  partition? Should I decrease partition sizes and leave more unallocated? (w Acronis Disk Director?)  I could make that change while attached to the old C drive...  Thanks.  Olivia

 

by: calvert317Posted on 2009-07-31 at 13:33:59ID: 24992210

Sorry, but here's one more thing.  I just ran chkdsk on the 2T drive using the old c drive and there were no file errors, etc. olivia

 

by: calvert317Posted on 2009-08-01 at 06:18:25ID: 24995165

WD seems to say that the 2T limit is per partition, not per disk.  See http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/fattach_get.php?p_sid=bAaI_hEj&p_li=&p_accessibility=0&p_redirect=&p_tbl=9&p_id=2754&p_created=1242166903&p_olh=0  which says "Since MBR disks are capable of containing four partitions, ....you can create multiple partitions on a disk. Each partition capable of containing 2TB still allows 8TB on a single disk."  What else could be happening here?  Ideas?  Still works fine with vista home premium.

 

by: ComputerTechiePosted on 2009-08-01 at 07:57:58ID: 24995575

here a easier fix.
Try getting a sata to usb adapter and transfter the data this way. http://www.cooldrives.com/ide-ata-adapter-sata-hard-drive-adapter.html

CT

 

by: calvert317Posted on 2009-08-25 at 14:24:20ID: 31610126

hooked up disk to old os on old c drive on another computer and  transferred data files out to save them. Reattached to new  new Vista Ultimate 1T drive on target computer, wrote zeros on everything and did whole new format. all partitions seen now. Still have no clue whay I had the problem.  Thanks for trying

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...