According to the link you posted, it sounds as if uninstalling one or two earlier updates may be the answer. I'll be trying this tomorrow ...
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Vista SP2 Install Problem - incompatible driver?
I have a Toshiba Equium Laptop running Vista Home Premium SP1.
I have Windows automatic updates set to advise me of updates and prompt for install.
I have installed up Important Updates to date.
Yesterday it advised Vista SP2 is available, and I instructed it to download and install.
The installation stops with a dialog saying :
"One or more drivers might be incompatible.
"The driver listed below might be incompatible ...[blah blah]...
"MSDSM - Please read Microsoft Knowledge Base articel: 967752"
I had a look (briefly) at KB967752 and it doesn't seem directly relevant, and not being an expert, I found it not too comprehensible and therefore not much help.
The install dialog has two buttons, "Ignore and contiue" and "Cancel"
I used the cancel button.
My question is: Can anyone explain the problem to me and offer a solution - or do I rerun the install and pick "Ignore and continue" ?
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Answers
Solution 01 :
01. Run 'sfc /scannow' ( without the quotes ). This will repair any broken files.
02. Reboot the computer.
03. Uninstall the update KB972036 . ( Start > Control Panel > Programs and Features > View Installed Updates > ( Locate KB972036 ) ... Click on Uninstall/Change.
04. Reboot your computer.
05. Run Windows Vista Service Pack 2.
06. Reboot.
More solutions coming soon. Cheers !!!
Problem resolved
Using info in the link provided by dmarinenko above, I uninstalled one of the KB fixes mentioned in that thread.
I also did run sfc, as suggested by sorceror2k5. I actually came across this tool in connection with another problem I had, which was that System Restore would not work properly. The sfc found and fixed a faulty system file. I cannot say for sure if the sfc contributed to resolving one or both problems, I only know that restore is now OK and SP2 is installed.
Thanks for help!
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by: dmarinenkoPosted on 2009-08-27 at 12:40:59ID: 25201835
You can look at this link http://social.answers.micr
Also looking around it seems people suggest downloading the whole thing manually and installing rather then the automatic updates.
you can get it here http://www.microsoft.com/d
I don't think I would retry and hit ignore, it seems people who get this error get dead systems.