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7.1

Laptop keyboard/touchpad not functioning in WinVistax32 - how do I unlock?

Asked by jasfout in Windows Vista, PC Laptops, Peripherals

Hello Fellow Experts.
I have no idea what the user did prior to my getting this laptop.  They did mention that they saw a few BSOD's  when trying to fix it.
 I dont know if it has been locked in Windows or drivers corrupted or what.  I have tried all of the keystrokes that I know of & googled for - nothin has worked.
Internal keyboard/mouse are not showing in device manager
External USB keyboard/mouse shows up and works fine.
Internal keyboard/mouse works fine prior to Windows loading...I can get into the BIOS or use Knoppix with them.
Malware scans turned up nothing more than a couple tracking cookies which have now been removed.
Any ideas?
I have several fires I am fighting right and would love some help on this one.
[+][-]10/12/09 06:44 PM, ID: 25556422Expert Comment

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[+][-]10/12/09 06:57 PM, ID: 25556455Author Comment

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[+][-]10/12/09 06:58 PM, ID: 25556460Expert Comment

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[+][-]10/12/09 07:01 PM, ID: 25556468Accepted Solution

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About this solution

Zones: Windows Vista, PC Laptops, Peripherals
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Solution Provided By: BitsBytesandMore
Participating Experts: 3
Solution Grade: A
 
[+][-]10/13/09 12:33 AM, ID: 25557676Expert Comment

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[+][-]10/13/09 07:42 PM, ID: 25566832Author Comment

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[+][-]10/13/09 07:57 PM, ID: 25566877Expert Comment

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[+][-]10/14/09 08:31 AM, ID: 25571709Author Comment

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[+][-]10/14/09 08:51 AM, ID: 25571929Expert Comment

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