Question

Vista machines using IE 7 or IE 8 are unable to access website which use client SSL Certificates

Asked by: CCBIL

I host a website which uses client side SSL certifiates for authentication.  Clients who use Windows Vista (any version) and use either IE7 or IE 8 loose connection to the website after they present their SSL certificate to the web server.  If they use Firefox the connection succeeds.  Clients who run WindowsXP and use IE7, IE8 or Firefox can connect to the server without issue.   The webserver is running Apache  2.2.3

Attached is the code for an attempted connection from a Windows Vista Enterprise workstation running IE7

[Wed Oct 28 11:33:58 2009] [info] [client 10.10.175.11] Connection to child 1 established (server servername:443)
[Wed Oct 28 11:33:58 2009] [info] Seeding PRNG with 136 bytes of entropy
[Wed Oct 28 11:33:58 2009] [info] [client 10.10.175.11] (70014)End of file found: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!]
[Wed Oct 28 11:33:58 2009] [info] [client 10.10.175.11] Connection closed to child 1 with abortive shutdown (server servername:443)
[Wed Oct 28 11:33:58 2009] [info] [client 10.10.175.11] Connection to child 7 established (server servername:443)
[Wed Oct 28 11:33:58 2009] [info] Seeding PRNG with 136 bytes of entropy
[Wed Oct 28 11:33:59 2009] [info] [client 10.10.175.11] (70014)End of file found: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!]
[Wed Oct 28 11:33:59 2009] [info] [client 10.10.175.11] Connection closed to child 7 with abortive shutdown (server servername:443)
[Wed Oct 28 11:34:09 2009] [info] [client 10.10.175.11] Connection to child 2 established (server servername:443)
[Wed Oct 28 11:34:09 2009] [info] Seeding PRNG with 136 bytes of entropy
[Wed Oct 28 11:34:09 2009] [info] [client 10.10.175.11] (70014)End of file found: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!]
[Wed Oct 28 11:34:09 2009] [info] [client 10.10.175.11] Connection closed to child 2 with abortive shutdown (server servername:443)
[Wed Oct 28 11:34:09 2009] [info] [client 10.10.175.11] Connection to child 3 established (server servername:443)
[Wed Oct 28 11:34:09 2009] [info] Seeding PRNG with 136 bytes of entropy
[Wed Oct 28 11:34:09 2009] [info] [client 10.10.175.11] SSL library error 1 in handshake (server servername:443)
[Wed Oct 28 11:34:09 2009] [info] SSL Library Error: 336027900 error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol speaking not SSL to HTTPS port!?
[Wed Oct 28 11:34:09 2009] [info] [client 10.10.175.11] Connection closed to child 3 with abortive shutdown (server servername:443)

                                  
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Asked On
2009-10-28 at 09:41:55ID24851641
Tags

Apache

,

Vista

,

SSL

,

IE 7

,

IE 8

Topics

Windows Vista

,

Apache Web Server

,

Secure Socket Layer (SSL) & HTTPS

Participating Experts
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Answers

 

by: ParanormasticPosted on 2009-10-29 at 07:32:01ID: 25694079

The ciphers available are probably not meshing well with the server, or it is getting hung up due to different ordering of the cipher list.  Vista is probably trying to use AES and XP is probably trying to use RC4.  It might also be possiblet that the server isn't configured to support TLS insteal of SSLv3, which most of the cipher list options for Vista include.  Maybe TLS and/or SSLv3 was unchecked from internet options - advanced tab - security section at the bottom.  SSLv2 should not normally be used unless required, but you can try it for testing purposes.

If you need to change the cipher order or change which ciphers are enabled/disabled you can do so via group policy.  Computer Configuration - Administrative Templates  Network - SSL Configuration Settings - SSL Cipher Suite Order.  From here you can check what is enabled and in what order they are offered.

Some that are disabled by default in Vista that you might try are RSA_RC4_128_MD5 & RSA_RC4_128_SHA.

As a side note, the ordering that MS provided as default does not offer the most secure first... they mixed up the first two (the AES128 ciphers are given preference over AES256 ciphers).  Something to consider changing.
 
http://technet.microsoft.com/en-us/library/cc766285(WS.10).aspx

The keys are stored in XP under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers
http://support.microsoft.com/kb/245030
You can add a new DWORD named "Enabled" with a value of 0xffffffff to enable or 0x00000000 to disable.

Another possibility is if Vista is trying to do a handshake with a Diffie-Hellman (DH) cipher.  This should be fixed if you have the latest SP installed, if not here is the specific hotfix:
http://support.microsoft.com/kb/933228

 

by: CCBILPosted on 2009-10-29 at 09:33:53ID: 25695451

I verified the SSL settings on the Apache webserver.  Apache was configured to offer SSLv3 ciphers to clients.  I directed Apache to also offer TLSv1 ciphers (no real difference between TLSv1 and SSLv3).  After restarting the httpd service the clients using Vista were able to connect with either IE7 or IE8.  The browser and server ended up using TLSv1 AES128-SHA for the handshake.

20120131-EE-VQP-002

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