When you attempt to synchronize the OST file, which is larger than 2 GB in size, with Exchange Server mailbox, the OST file will not accept more data and you encounter the below error message:
Furthermore, the following entries are logged in the synchronization log of Microsoft Outlook Express, which is located in the Deleted Items folder:
After the above behavior of Microsoft Outlook, synchronization and OST to PST conversion processes are terminated.
Grounds of the problem:
The OST files are limited to 2 GB in size in Microsoft Outlook 2002 and earlier versions. When you attempt to add more data to the file, it may get damaged and become completely unusable.
Resolution
To sort out this problem, you need to reduce the size of OST file and repair the file if it is damaged. You can reduce the file size by deleting unused items from the file and then compacting it.
When all else fails you might need to use a third-party product. One such product is Stellar Phoenix Mailbox Exchange Desktop. The application is particularly designed to effectively Convert OST file and all its objects to PST. After conversion, you can directly attach the resulted PST file to Exchange Server mailbox and update it.
Further reading from Microsoft : http://office.microsoft.co
For more discussion about related problems you can read my blog at http://www.ostpstconverter
The author is either working for the company providing the tool discussed above or somehow associated with the company.
by: demazter on 2010-12-17 at 06:53:23ID: 22142
There is also the issue of why the OST is above 2GB.
As the OST file is a direct copy of the Exchange mailbox then unless the mailbox data is reduced the issue will re-occur.
In my opinion OST conversion unless for the purposes of data recovery when the original mailbox store is unavailable is a waste of time and money. It does not resolve the issue it simply delays it short term.