I have a cable modem with a "SMC Barricade" router attached to it, with 5 computers attached to the router. My Windows XP Professional machine has problems with the internet connection only in some weird cases. I have the WinXP Firewall *off* and I have ZoneAlarm Pro 2.6 *on*. Here are some symptoms:
* Mozilla seems to always be able to access the internet without complaint.
* IE seems to always be able to access the internet (except when IE is embedded into other applications). For example, Quicken will sometimes report an error saying "You must first be connected to the internet". Also, Stamps.com sometimes says "You must be connected to the internet".
* If I start a Windows XP update from the pop-up-balloon that says "An Update is ready to install, click here"... nothing will happen now when it used to work just fine, months ago. If I click "Start->Help and Support" it says that I need to run "start a New Connection to the Internet Wizard" and refuses to check on updates. If I start IE6.0 by itself and select "Tools -> Windows Update", then everything will work fine.
* If I ask ZoneAlarm Pro v2.6 to 'Get Update'... nothing happens.
* If I type "ipconfig", it says:
Windows IP Configuration
Ethernet adapter Local Area Connection 5:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
* If I type "pconfig/all", it says:
Windows IP Configuration
Host Name . . . . . . . . . . . . : CC6812-D
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
Ethernet adapter Local Area Connection 5:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VPN Client Virtual Adapter
Physical Address. . . . . . . . . : 00-C0-45-00-00-01
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : No
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 255.255.255.255
* If I type "ping
www.experts-exchange.com",
it says:
Pinging
www.experts-exchange.com [206.169.61.246] with 32 bytes of data:
Reply from 206.169.61.246: bytes=32 time=41ms TTL=237
Reply from 206.169.61.246: bytes=32 time=54ms TTL=237
Reply from 206.169.61.246: bytes=32 time=211ms TTL=237
Reply from 206.169.61.246: bytes=32 time=40ms TTL=237
Ping statistics for 206.169.61.246:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 211ms, Average = 86ms
* If I type "ping 206.169.61.246", it says:
Pinging 206.169.61.246 with 32 bytes of data:
Reply from 206.169.61.246: bytes=32 time=88ms TTL=237
Reply from 206.169.61.246: bytes=32 time=52ms TTL=237
Reply from 206.169.61.246: bytes=32 time=87ms TTL=237
Reply from 206.169.61.246: bytes=32 time=41ms TTL=237
Ping statistics for 206.169.61.246:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 41ms, Maximum = 88ms, Average = 67ms
* If I type "telnet
www.yahoo.com 80", and type a character, it gives me a bunch of HTML in response.
I'm stumped as to why Windows XP Pro thinks that I have
no connection to the internet, even though the programs that don't rely on IE work consistantly on the network.
I've tried the Network Connections Wizard, and have told it that I'm "Always connected to the Internet", but this doesn't change anything.
Any ideas? Feel free to ask a bunch of questions, as I know you will need more details of my system configuration to get to the buttom of this one. Thanks in advance!
-- Glenn
