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05/10/2003 at 08:12PM PDT, ID: 20612466
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8.2

XP Upgade- Adminstrator-User Probles

Asked by dkresge in Windows XP Operating System

Tags: user, xp, adminstrator, upgade, window

I have recently upgraded my OS from Windows Me to Windows XP Professional. Many things are working well, but I am having a few problems. Some or all of the problems may result from being a designated Administrator vs. a standard user. I am the only user of my computer and not part of a LAN, other than a cable broadband  internet access within my house. At the logon screen, I log on under my name and supply my password. Here are some of the problems I have:

I am not able to call up the “Help and Support” menu. If I click on Help and Support item in the Start menu, I get about two seconds of hard drive buzz, but no screen or message—nothing.

If I go to the Control Panel window and select “User Accounts”, I get a blank window. At the top is says “User Accounts”, below the title bar it says “Back” with a left and right arrow, and “Home”. The menu items produce no results. There are no user names presented.

Some software will not load completely, such as Symantec Systemworks 2003. I am able to load “Norton Utilities”, “CleanSweep”, and “Web Tools”. But the Anti Virus program will not load. It appears to go through the installation process, then starts a “roll back” process and presto whamo it does not show up as a functional element of SystemWorks.

Any suggestions will be appreciated.

Dale

[+][-]05/10/03 08:14 PM, ID: 8502559

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[+][-]05/10/03 08:15 PM, ID: 8502563

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[+][-]05/10/03 08:17 PM, ID: 8502567

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[+][-]05/10/03 08:23 PM, ID: 8502578

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About this solution

Zone: Windows XP Operating System
Tags: user, xp, adminstrator, upgade, window
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Solution Provided By: CrazyOne
Participating Experts: 2
Solution Grade: B
 
 
[+][-]05/10/03 08:25 PM, ID: 8502582

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[+][-]05/10/03 08:27 PM, ID: 8502587

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[+][-]05/11/03 03:44 PM, ID: 8505761

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[+][-]05/11/03 04:24 PM, ID: 8505871

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[+][-]08/03/03 10:35 PM, ID: 9064830

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