Question

SYSTEM KEEPS ON SHUTTING DOWN

Asked by: gudbuddy

Hi guys! this is a very urgent problem that needs to be solved.... i have 5 XP machines all networked, 1 NT Server (we connect to this server through mapping).... and today... my system keeps on shutting down. The error is:

This system has to shut down NT Authority\System. The Windows has to restart because RPC (Remote Access service has terminated expectedly).

I use remote desktop to access my other system from the other office... PLEASE HELP ME!

Thank you....

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Asked On
2003-08-12 at 06:53:16ID20707175
Tags

expectedly

,

rpc

,

service

,

down

,

keeps

Topic

Windows XP Operating System

Participating Experts
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Comments
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Answers

 

by: PeteLongPosted on 2003-08-12 at 06:53:41ID: 9130037

Hello There


"svchost.exe" errors with RPC messeges and reboots

OR

"NT Authority...shut down in 1 min"

Soundslike youve got the "Blaster Worm"
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html


This is the hole it exploits
Your computer is being accessed. Download the MS03-026 patch from Microsoft.
http://www.microsoft.com/security/security_bulletins/ms03-026.asp


W32/Blaster-A is a worm that scans networks looking for computers vulnerable to Microsoft's DCOM RPC security exploit.

On finding a suitable victim the worm causes the remote machine to acquire a copy of the worm using TFTP, which is saved as msblast.exe in the Windows system folder.

Additionally the worm creates the following registry entry so as to run on system start:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run\windows auto update

After August 15 the worm will launch a distributed denial-of-service attack on windowsupdate.com

Microsoft has issued a patch for the vulnerability exploited by this worm. The patch is available from http://www.microsoft.com/technet/security/bulletin/MS03-026.asp.

The worm contains the following text, which does not get displayed:

I just want to say LOVE YOU SAN!! billy gates why do you make this possible ? Stop making money and fix your software!!

FROM www.sophos.com

Special removal istructions http://www.sophos.com/support/news/#blaster



Fixes Available here
http://support.microsoft.com/?kbid=823980
http://www3.ca.com/virusinfo/virus.aspx?ID=36265

More Links
http://www.cert.org/advisories/CA-2003-19.html

PeteL

 

by: sramesh2kPosted on 2003-08-12 at 06:55:04ID: 9130051

you are again here pete :):):)

 

by: sramesh2kPosted on 2003-08-12 at 06:56:34ID: 9130066

More URLs:
http://www.bigblackglasses.com/Article.aspx?Article=342
http://www.microsoft.com/security/incident/blast.asp

Worm Removal:
************
From Symantec: W32.Baster.Worm is exploiting the vulnerabilities of the RPC interface.
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

From McAfee:
http://vil.nai.com/vil/content/v_100547.htm
http://vil.nai.com/vil/content/v_100516.htm

Sophos:
http://www.sophos.com/virusinfo/analyses/w32blastera.html

======More Reading======

August 1st Week onwards:
~~~~~~~~~~~~~~~~~

This is caused by a worm someone unleashed on the internet. The short of it is that you should immediately disconnect from the internet so you don't get infected if you aren't already, enable a firewall, run a virus scan, and then go to http://windowsupdate.microsoft.com and install all of the critical updates.

To enable the built-in firewall, open the Network Connections control panel. Then right click on your internet connection, or the network card you use to connect to broadband and select properties.  Go to the Advanced tab and check the checkbox labeled "Protect my computer and network by limiting or preventing access to this computer from the Internet."

There are online virus scanners out there. If you have a virus scanner on your computer, make sure you download the latest virus definitions for it.

===
Around the Internet, system administrators report strange "rebooting" of their Windows systems as they are being taken over remotely, and many firewall watchers report a jump in scans for port 135. This problem is especially explosive because an attacker can run a rogue program by merely sending packets to a remote machine using any one of various ports. One of these, port 135, is commonly used to send pop-up messages across a network.

===

If you don't have enough time download and apply the patch before the PC reboots,

Go to start > run > Services.msc.
Right click Remote Procedure Call.
Select Properties > Recovery.
On all three drop-down boxes in this window, select "Take no action."

This temp fix will give you the time to update. After the update, reverse the procedure to get RPC back.

===
Said here:
http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20706639.html


It was said first by Pete, The above is only added info.

 

by: PeteLongPosted on 2003-08-12 at 06:58:44ID: 9130091

Its like shooting fish Ramesh started 1900 GMT (last night)  and went MAD!!!

You been taking time off?

Pete

 

by: sramesh2kPosted on 2003-08-12 at 07:03:24ID: 9130117

yea! this month i stayed away from EE due to my email support center work. busy schedules. attend more queries in RPC thing, here too same thing.

 

by: sramesh2kPosted on 2003-08-12 at 07:06:05ID: 9130144

pete, u remember the same issue we answered in the first wk of august. u suggested ad-aware (that thread). that was the time these attacks started over internet.

 

by: PeteLongPosted on 2003-08-12 at 07:12:41ID: 9130209

Mmm dont think so, this in a rehash of the Blaster Virus renamed LOVESAN its been all over the national news here in the UK so im pretty sure the Main payload was delivered last night, think we are just seeing the ripples today :0)

Pete

Good to have you back :0)

 

by: pteroPosted on 2003-08-12 at 11:18:07ID: 9132228

It is a new virus.

I had to remove this virus this morning at a client's.

Here was the procedure. It is not exactly as pointed out in prior posts, because of the ORDER of the actions and some details.

1. Disconnect the computer from the internet and from other computers.

2. Reboot.

3. Disable System Restore:
   - Right click on My Computer
   - System Restore
   - Check the check box
   - OK

4. Prevent the computer from rebooting because of a RPC problem:
   - Start
   - Run
   - Write "services.msc" in the edit box
   - OK
   - Double-click on "Remote Procedure Call (RPC)"
   - Click on Recovery
   - Choose "Take no action" from all the combo boxes
   - OK
   - Close the window

5. Close the door for new instances of this virus (and others)
   - Connect to the internet
   - Download and install:
http://download.microsoft.com/download/9/8/b/98bcfad8-afbc-458f-aaee-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe
   - Reboot

6. Remove the virus:
   - Connect to the internet
   - Download and run:
http://securityresponse.symantec.com/avcenter/FixBlast.exe

7. Update your antivirus software.

8. Reboot

9. Just to be sure, run again the fixblast tool.

NOTE 1: Do not use Windows Update prior to removing the virus. If you do, it is likely that many MB of information need to be downloaded for a full update, and the virus will be nagging you meanwhile and rendering the computer unusable.

NOTE 2: If you happen not to be able to copy or execute a file, it is the virus' fault. Reboot and retry.

NOTE 3: If you update the antivirus software before removing the virus, it will detect the virus, nagging you even more, and not being able to remove the virus at all.

NOTE 4: After everything is OK, do run Windows Update and install all the critical updates. It's because you did not do this, in the first place that the virus got in.

Good luck

ptero

 

by: pteroPosted on 2003-08-17 at 09:01:57ID: 9168974

Thank you.    :-)

 

by: PeteLongPosted on 2003-08-17 at 09:08:34ID: 9168996

ThanQ

20120131-EE-VQP-002

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