Question

Getting STOP screen when removing a data drive?

Asked by: dudleydocker

have two WD drives hooked up to an ATA card as data drives. My boot drive is an 18 GB Seagate SCSI running off of an Adaptec 39160 controller card.

So I went to remove one of the WD drives and received a STOP message after rebooting, specifically:

UNMOUNTABLE_BOOT_VOLUME STOP: OX000000ED,0X8730C2D8,OXC0000185, 0X00000000, 0X00000000)

I was able to boot into safe mode after reconnecting the drive and did a system restore which brought me back OK.

So then I uninstalled the drive (under System, Hardware, Device Manager) before removing it, but received the same STOP message at reboot.

Now I can't even boot into safe mode to do a system restore.

Why would a data drive be affecting my OS which is on another drive?

BTW, this is the first system in which I've had an ATA controller card; is there more to removing an IDE drive when it's run through one of these vs. the IDE channel on the mobo?

The mobo is an Asus A7N8X with an XP2800

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Asked On
2003-09-16 at 07:12:31ID20740186
Tags

unmountable_boot_volume

Topic

Windows XP Operating System

Participating Experts
2
Points
250
Comments
28

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Answers

 

by: dew_associatesPosted on 2003-09-16 at 07:19:36ID: 9370701

Are you using a 40-wire ribbon cable or 80-wire ribbon cable on those IDE drives? This problem is commong when 40-wire ribbon cables are used.

 

by: dudleydockerPosted on 2003-09-16 at 07:21:27ID: 9370715

I'm using the 80 pin cable that came with the controller card (a WD 200 GB) or I assume it's 80 pin...the wires are pretty fine(small).

 

by: dew_associatesPosted on 2003-09-16 at 07:39:52ID: 9370853

If the two WD drives are only data volumes, then they should be irrelevant to the problem. Have you tried removing the ATA card completely and see if the SCSI boots?

 

by: dudleydockerPosted on 2003-09-16 at 09:06:24ID: 9371450

I was thinking about just pulling the card and see if that helps.  I just don't understand why a data drive would do this.  I even have system restore turned off on them....

 

by: dew_associatesPosted on 2003-09-16 at 09:20:13ID: 9371516

Give it a shot, we may be chasing a problem on the SCSI bus that has nothing to do with the ATA card or the drives.

 

by: dudleydockerPosted on 2003-09-17 at 06:20:37ID: 9377930

Well I pulled the ATA card, but it didn't change anything.  I finally resorted to reinstalling XP on top of the original install.  It booted OK ONCE and I was able to open a few programs.  But then I started getting 'delay write failed' messages on various files ($Mft came up a lot) and programs.  I rebooted it and gor the same STOP screen as I did when this problem started.

I then installed XP on a SEPARATE SCSI drive.  This install works but I can't open anything on the original hard drive (single partition) where my OS was installed.  

:(

 

by: dew_associatesPosted on 2003-09-17 at 06:37:19ID: 9378074

Okay, it looks like the original drive may have failed. Is there any data on that drive that you need?

 

by: dudleydockerPosted on 2003-09-17 at 06:47:30ID: 9378160

yeah, but not critical.

 

by: dew_associatesPosted on 2003-09-17 at 06:56:48ID: 9378243

You can try and run seagates diagnostics on the drive, and see if that develops anything. If it was a recent purchase, they are pretty good about replacements.

As a test, plug the ATA card and drives back in and see if there are any problems.

 

by: dudleydockerPosted on 2003-09-17 at 07:13:29ID: 9378383

I have SeaTools so I will try that and see what it reports.  

 

by: dudleydockerPosted on 2003-09-19 at 10:02:18ID: 9394794

Update:  I removed the drive in question and installed it in another SCSI system as a non-boot drive.  My hope here was to retrieve some current (read: NOT back-ed up) Quicken data.  I ran chkdsk (were it tells you that Windows needs to restart to run chkdsk).  After rebooting I was able to access the folders on the suspect drive directly in 'my computer'!

So then I reinstalled the drive back in the first system.  Through a series of attempted reboots, pretty much by accident, I did the following:

Has the mobo BIOS set to 'boot from CD"
Had the XP disk in the CD drive
At the 'press any key to boot from CD' prompt, let the system proceed to boot (without touching the keyboard) off of (I assume) the hard drive.
The system actually STARTED and appears to be working now!

What is really strange is that if I switch the BIOS back to 'boot from SCSI', the system will not load the OS; I get an error message after the mobo BIOS and SCSI card BIOS both do their POST routines.

Why in the world would an XP install on a hard drive need an XP disk to start?

I plan on reformatting and doing a fresh install on another drive, but I'd still like to understand kust what the heck is going on here!

 

by: dew_associatesPosted on 2003-09-19 at 10:15:38ID: 9394870

What boot options are available in the motherboard BIOS?

Boot to floppy
Boot to CD

and...

Give me all of the available options you see.

 

by: dudleydockerPosted on 2003-09-19 at 10:20:30ID: 9394898

from memory....

floppy
CD
SCSI
IDE
ZIP

 

by: dudleydockerPosted on 2003-09-19 at 10:33:38ID: 9394990

from the manual:

config options:

floppy
LS120
HDD
SCSI
CDROM
ZIP100
LAN
disabled

 

by: dudleydockerPosted on 2003-09-19 at 10:37:58ID: 9395013

sorry for the mult posts.

The BIOS has "1st boot device, 2nd, 3rd, and boot other"  I have "CDROM" in the first and have 2 and 3 disabled.

 

by: dew_associatesPosted on 2003-09-19 at 10:54:37ID: 9395110

Set the first as SCSI, second as CD and third as floppy and then try booting.

 

by: Da1m0nPosted on 2003-09-21 at 00:30:14ID: 9401660

Could it be that in order to boot from the SCSI drive, a driver has to be loaded for the Adaptec SCSI card first - and the only way to do that is from one of the WD drives on the ATA adapter????? I would imagine that such driver is stored in the 8MB space that Windows XP reserves when you create partitions using the setup CD before installing XP.

 

by: dew_associatesPosted on 2003-09-21 at 05:48:12ID: 9402173

That 8MB space is eliminated after the install.

 

by: Da1m0nPosted on 2003-09-22 at 03:23:58ID: 9404682

No, it's not....?!  It remains unused (by user-made partitions), that's all...

 

by: dew_associatesPosted on 2003-09-22 at 06:43:25ID: 9405643

Show me in the Microsoft Knowledge Base!

 

by: Da1m0nPosted on 2003-09-22 at 22:50:07ID: 9410767

Here's a link that claims the 8MB of free space is left so basic disks can be converted to dynamic disks later, if so desired.
     http://www.all-windows.com/winxp-faq.html
Can't find a MS KB page about it but did find several more outside websites also stating that the 8MB space is reserved for conversion to dynamic disks. This unused partition is invisible from Disk Management in Windows XP (just tested that myself) but I KNOW it's there.

However, it seems I was wrong about this partition holding any kind of drivers...

 

by: dew_associatesPosted on 2003-09-22 at 23:07:38ID: 9410821

I was more concerned with the driver comment than the 8MB of space, although this comment is often generalized as in your comment, "I would imagine that such driver is stored in the 8MB space that Windows XP reserves when you create partitions". This only happens under certain circumstances as noted in the MSKB article noted below.

http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q293/2/81.asp&NoWebContent=1

 

by: Da1m0nPosted on 2003-09-23 at 01:39:27ID: 9411316

Well, it was only a guess to begin with. Why didn't you just say I was wrong?   ;-)

 

by: dew_associatesPosted on 2003-09-23 at 07:40:56ID: 9413368

I try and avoid that when I can Da1m0n

 

by: dudleydockerPosted on 2003-10-13 at 06:30:07ID: 9540025

OK, I'm still limping along with this messed up XP install....Still needs a XP CD in the CD-ROM and the BIOS set to boot from CD...when XP loads I get the "press any key to boor from CD" message and then XP starts....

As far as drivers for the SCSI card, I thought XP included the appropriate ones for a 39160...at least when I've installed it on another PC let the the prompt for "press F6 to install drivers..." comment go past and it loaded OK.

Thanks.

 

by: dew_associatesPosted on 2003-10-13 at 08:31:49ID: 9540885

re-reading everything, is it possible there's a conflict on the PCI bus with the SCSI card sharing a slot with something else. Is that slot a shared slot?

Is it also possible the SCSI card is failing or has failed?

 

by: dew_associatesPosted on 2003-11-28 at 06:52:05ID: 9838003

This questioner is normally responsive to posts, hence let's leave this one open for a bit. If it turns out to be abandoned, then I recommend delete and no refund.

20120131-EE-VQP-002

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