delaroza
asked on
message on bootup - stop c000021a {fatal system error} the windows logon process system process terminated unexpectedly
i have a toshiba satellite notebook and on startup of windows XP home i get a blue screen with this error (prior to this i was downloading the windows update when the computer shutdown, the installation did not finish) message on bootup - "stop c000021a {fatal system error} the windows logon process system process terminated unexpectedly with a status of 0x00000080 (0x00000000 0x00000000). The system has been shut down."
the computer stops at that point and no matter what i do i cant go any further, ive pressed all the keys, i cant ven start in safe mode!
how do i fix this fault?
thanks!
the computer stops at that point and no matter what i do i cant go any further, ive pressed all the keys, i cant ven start in safe mode!
how do i fix this fault?
thanks!
some state they are for NT but can apply to XP also...
ASKER
i cant even get my computer to start in any mode, eg safe mode etc so do i need to try and install windows XP from start up?
SOLUTION
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ASKER
my recovery cd need to be opened in an operating system hence when the computer boots up
ASKER
if i start safe mode i get the same error and computer freezes
SOLUTION
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ASKER
ive placed my win xp recovery cd and a windows 2000 recovery cd in the disc drive and restarted , but i still get the same screen.
does it attempt to boot from those cd's? If not, go into bios and make sure the cd is set to boot first before the hard drive.
ASKER
no it doesnt boot from the cds.... how do i get into bios?
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ASKER
it seems to work when i press the escape key at the start, but then i only get one choice "Press [F1] key for default setting." then the roblems continues as per original post!
ASKER
its all ok i figured it out myself, turn out on Toshiba noteboks (satellite) you nedd to press the F12 key right at the start of the boot up sequence in order to select what drive you want the notebook to read from initially. I did this then selected the CD-rom drive and ran the recovery CDs, no problem or should i say problem solved!!
delaroza,
mind if I have the grade changed to a 'B'? After all, a 'C' is kind of low since I did help through most of the processes and had to go to sleep which is why I didn't respond. :-) I'm glad you did get the problem fixed!
guid
mind if I have the grade changed to a 'B'? After all, a 'C' is kind of low since I did help through most of the processes and had to go to sleep which is why I didn't respond. :-) I'm glad you did get the problem fixed!
guid
Error Message: Stop c000021a {Fatal System Error} The Session Manager Initialization System Process...
http://support.microsoft.com/default.aspx?scid=kb;en-us;317189
Security Accounts Manager Initialization Failed" Error Message When You Start Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;316751
Stop 0x21a" Error Message Occurs If You Download a RIPrep Image
http://support.microsoft.com/default.aspx?scid=kb;en-us;308299
or try reinstalling windows xp
Reinstallation of XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315341