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9.8

Remote Desktop Randomly Non-Responsive / Disconnects

Asked by Dexstar in Windows XP Operating System

Tags: remote, desktop, disconnects

I'm connecting from Win2K Pro to my XP Pro workstation at my office through a VPN.  I have no problems connecting or logging in, but once I do, periodically the connection seems to "lock up" for 3 to 10 seconds and then recover.  For example, I'll be typing and the letters stop appearing, the mouse cursor doesn't change when moved and nothing else on the screen updates.  Then, a few seconds later, the letters will finally appear on the screen and everything goes back to normal.  

This happens once every few minutes or so, and it is really frustrating.  Furthermore, every once in a while, it won't recover and will disconnect me from my remote session.  When that happens, I just have to reconnect and login again, and then it works (until it locks up / disconnects again a few minutes later).

I had been using this system without any problems for several months, and then recently this started to happen.  I'll give points to anyone who provides me with a solution, or to who helps me diagnose the source of the problem.

Thanks in advance.

Dex*
[+][-]03/14/04 03:02 PM, ID: 10593896Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: remote, desktop, disconnects
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Solution Provided By: gemarti
Participating Experts: 1
Solution Grade: A
 
[+][-]03/14/04 03:08 PM, ID: 10593918Author Comment

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[+][-]03/30/04 10:47 AM, ID: 10716315Author Comment

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[+][-]03/31/04 04:24 AM, ID: 10723024Expert Comment

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[+][-]03/31/04 09:14 AM, ID: 10725388Author Comment

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