Question

Windows error service: Spyware? Virus?

Asked by: Zephyr__

Hi,

I recently started getting an error message:

Title: Windows error service
Message: Windows detected Spyware on your computer. Download free spyware scanner & Remover.

Theres an OK and CANCEL button, i have not up until now clicked on the "OK" button because i have a feeling it is not an original windows error message. It pops up occasionally.

Can someone tell me what it's about and is it a legal message? Could it be a potential virus of some kind? If so how can i get rid of it or find it's executing source on my PC?

Thanks,
Zephyr__

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2004-05-02 at 11:13:39ID20975238
Tags

error

,

windows

,

virus

Topic

Windows XP Operating System

Participating Experts
4
Points
50
Comments
31

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. spyware
    Please do let me know what the following means if found in the Temp folder under windows. I have a hunch that thr's a spyware in my system as attimes it's executing some commands on itself like highlighting and closing or right clicking on a file. I tried ad-aware 6 and even ...
  2. Is this spyware?
    I know this is a random question but hopefully someone has seen this before. A program called adixumi.exe trys to access the Internet about once a week (I have Zone Alarm running). I have no idea what the program is. The ad in the name makes me think it is spyware. I have a...
  3. Spyware or Virus?
    I am running Windows XP Media Edition. Approximately two weeks ago a program popped up on my screen while I was on the web and wanted to install some pest program. I declined it but apparently it installed some files anyway. A red ball with a white X in it was placed in my...
  4. best spyware remover
    what is the best spyware or adaware remover?
  5. Spywares
    How to remove spyware 360 completely from a computer?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: SheharyaarSaahilPosted on 2004-05-02 at 11:14:31ID: 10972609

Download HijackThis from here, run it and Post the Log File here:
http://www.softpedia.com/public/cat/10/17/10-17-69.shtml

 

by: CrazyOnePosted on 2004-05-02 at 11:15:21ID: 10972614

Windows on its own usually doesn't throw these kind of errors so...

Check for adware and sypware all are free except Spycop: http://www.spycop.com/

Also use SpyBot and AdAware in tandem. Neither is 100% accurate but the two of them together get pretty close to 100% accuracy.

spybot here
http://www.safer-networking.org/
Download
http://spybot.safer-networking.de/index.php?lang=en&page=download

AdAware
http://www.lavasoftusa.com/

Not Free
Spycop:
http://www.spycop.com/
==========================

Could be a Broweser high jacker behind the problem

This little didy will get rid of some of the more well known Home page Hijackers.
CoolWebShredder
http://www.spychecker.com/program/coolwebshredder.html
here is a description of what it does
http://www.softpedia.com/public/cat/10/17/10-17-143.shtml
Features:

· Redirections to CoolWebSearch related pages
· Redirections when mistyping URLs
· Redirections when visiting Google
· Enormous IE slowdowns when typing
· IE start page/search page changing on reboot
· Sites in the IE Trusted Zone you didn't add
· Popups in Google and Yahoo when searching
· Errors at startup mentioning WIN.INI or IEDLL.EXE
· Unable to change or see certain items in IE Options
· Unable to access IE Options at all

download here
http://www.spychecker.com/download/download_coolwebshredder.html
----------------------------------

Could be a Broweser high jacker behind the problem
Hijack This and BHODemon and Browser Hijack Blaster

Hijack This http://www.spywareinfo.com/~merijn/files/hijackthis.zip | Written by a member of our support forums and based on our Hijacked! article, this program scans the locations in your computer system that may be modified by browser hijackers and fixes any problems found. An easy-to-understand tutorial is available at TomCoyote.org.

http://www.spywareinfo.com/downloads.php?cat=sp#det
BHODemon http://www.spywareinfo.com/downloads/bhod/ | Think of BHODemon as a guardian for your Internet browser: it protects you from unknown Browser Helper Objects (BHOs), by letting you enable/disable them individually. This program is my choice for BHO detection and is highly recommended.

Browser Hijack Blaster http://www.wilderssecurity.net/bhblaster.html | Running silently in the background, Browser Hijack Blaster only springs into action when an attempt is made. It watches and protects the following items: IE Homepage, IE Default Page, IE Search Page, BHOs. Whenver one of the above items is changed, or a BHO is added, you are immediately provided with information on the item, along with the option to keep the change, or revert to your previous settings.
=======================

General and overall information about Spy/Adware
http://www.cexx.org/adware.htm

 

by: CrazyOnePosted on 2004-05-02 at 11:18:17ID: 10972631

>>>Theres an OK and CANCEL button, i have not up until now clicked on the "OK" button because i have a feeling it is not an original windows error message. It pops up occasionally.

Very wise not to click the OK button like you said it doesn't appear to be legit Windows message. Perhaps it is coming from a web site you are visiting or something go installed on your system. Are you using Kaaza, if so then that is probably the culprit.

 

by: SheharyaarSaahilPosted on 2004-05-02 at 11:18:37ID: 10972633

CrazyOne, can u plzz have a look at this question >> http://www.experts-exchange.com/Operating_Systems/WinXP/Q_20975227.html

Either im not getting what he is asking, or he is not getting what im telling :-\

 

by: Zephyr__Posted on 2004-05-02 at 11:27:39ID: 10972671

Logfile of HijackThis v1.97.7
Scan saved at 19:22:29, on 02/05/2004
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\mysql\bin\mysqld-nt.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\Agnitum\OUTPOS~1\outpost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\WINDOWS\system32\drivers\csrss.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Winterbottom\Desktop\hijackthis1977\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://svcs.microsoft.com/svcs/mms/addin.asp?Plcid=0409&Version=4.7&CLCID=0409&BrandID=WindowsMessenger&Country=UK
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Outpost Firewall] C:\PROGRA~1\Agnitum\OUTPOS~1\outpost.exe /waitservice
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Internet Explorer] C:\WINDOWS\System32\IEXPLORE.EXE
O4 - HKLM\..\Run: [AdRotator.Application] C:\WINDOWS\system32\drivers\csrss.exe
O4 - HKLM\..\Run: [{357AA41A-B7A8-4632-A27D-5B980B25CF43}] C:\WINDOWS\system32\wbem\svchost.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SuperBar.Component] C:\WINDOWS\system32\inetsrv\services.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Trashcan (HKCU)
O9 - Extra 'Tools' menuitem: Show Trashcan (HKCU)
O15 - Trusted Zone: http://*.flingstone.com
O15 - Trusted Zone: http://*.mt-download.com
O15 - Trusted Zone: http://*.xxxtoolbar.com
O16 - DPF: {11111111-1111-1111-1111-111111111111} - mhtml:file://C:NXSFT.MHT!http://66.117.38.54:80/iex/ofile.exe?url=http://66.117.38.54:80/dexGB562.exe
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A23A6ED3-B9A1-44A8-9C9B-CD052DDBD006}: NameServer = 62.241.160.200 158.43.240.3

 

by: Zephyr__Posted on 2004-05-02 at 11:29:54ID: 10972681

At the moment there are about 4 people sharing my pc with me, ive asked them and one of them actually said it could have been him who accidentally downloaded something from the internet yesterday. Is there anyway of seeing what files were opened yesterday (1/05/2004)

 

by: rhrowsonPosted on 2004-05-02 at 11:31:17ID: 10972686

Turn on the Firewall and only allow the services you need

 

by: CrazyOnePosted on 2004-05-02 at 11:32:18ID: 10972688

This one looks fishy O4 - HKLM\..\Run: [{357AA41A-B7A8-4632-A27D-5B980B25CF43}] C:\WINDOWS\system32\wbem\svchost.exe

 

by: CrazyOnePosted on 2004-05-02 at 11:34:28ID: 10972696

Not sure about this one HKLM\..\Run: [SuperBar.Component] C:\WINDOWS\system32\inetsrv\services.exe

 

by: SheharyaarSaahilPosted on 2004-05-02 at 11:34:58ID: 10972699

O4 - HKLM\..\Run: [AdRotator.Application] C:\WINDOWS\system32\drivers\csrss.exe
O4 - HKLM\..\Run: [SuperBar.Component] C:\WINDOWS\system32\inetsrv\services.exe

adn these two also look suspisious to me :-\

 

by: Zephyr__Posted on 2004-05-02 at 11:38:00ID: 10972711

When the message pops up i click on ctrl+alt+delete click on the process for the message and services.exe in the process tab.

Is this of any help

 

by: SheharyaarSaahilPosted on 2004-05-02 at 11:38:04ID: 10972712

> O15 - Trusted Zone: http://*.flingstone.com
> O15 - Trusted Zone: http://*.mt-download.com
> O15 - Trusted Zone: http://*.xxxtoolbar.com


Have u added these sites to Trusted Zones urself ??

 

by: SheharyaarSaahilPosted on 2004-05-02 at 11:39:29ID: 10972719

> O4 - HKLM\..\Run: [SuperBar.Component] C:\WINDOWS\system32\inetsrv\services.exe

And im sure this is that entry :)

Right Crazy ??

 

by: Zephyr__Posted on 2004-05-02 at 11:40:22ID: 10972723

sorry that wasnt clear,

when i right click on the process it gives an option saying "go to process", when i click that it highlights the "services.exe" file in the processes tab.

 

by: Zephyr__Posted on 2004-05-02 at 11:41:19ID: 10972727

Them sites were'nt added by me, it might have been one of my flat mates.

 

by: CrazyOnePosted on 2004-05-02 at 11:43:46ID: 10972737

How many services.exe do you see listed? There is a legit services.exe but it doesn't run from this folder "C:\WINDOWS\system32\inetsrv\services.exe" it runs from the "C:\WINDOWS\system32\" folder

 

by: Zephyr__Posted on 2004-05-02 at 11:46:38ID: 10972744

i deleted the services.exe from

"C:\WINDOWS\system32\inetsrv\services.exe"

but the message still seems to pop up

 

by: Zephyr__Posted on 2004-05-02 at 11:47:37ID: 10972749

Ok now when i check the process it takes me to the csrss.exe

 

by: Zephyr__Posted on 2004-05-02 at 11:48:16ID: 10972752

in the windows task manager there are two processes named csrss.exe

 

by: SheharyaarSaahilPosted on 2004-05-02 at 11:49:15ID: 10972760

O4 - HKLM\..\Run: [AdRotator.Application] C:\WINDOWS\system32\drivers\csrss.exe
O4 - HKLM\..\Run: [SuperBar.Component] C:\WINDOWS\system32\inetsrv\services.exe
O15 - Trusted Zone: http://*.flingstone.com
O15 - Trusted Zone: http://*.mt-download.com
O15 - Trusted Zone: http://*.xxxtoolbar.com
O16 - DPF: {11111111-1111-1111-1111-111111111111} - mhtml:file://C:NXSFT.MHT!http://66.117.38.54:80/iex/ofile.exe?url=http://66.117.38.54:80/dexGB562.exe
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_regular.cab
 

Run hijacthis, check these entries, and click on FIX
reboot the amchine and now check for the problem.

 

by: CrazyOnePosted on 2004-05-02 at 11:54:42ID: 10972785

Ok end one of the csrss.exe. If your system doesn't complain about the one you killed then go to C:\WINDOWS\system32\drivers\ and delete csrss.exe

 

by: CrazyOnePosted on 2004-05-02 at 11:55:52ID: 10972794

Actually you should really run an antivirus scanner and AdAware/Spybot.

 

by: Zephyr__Posted on 2004-05-02 at 12:27:59ID: 10972933

Hi,


O4 - HKLM\..\Run: [SuperBar.Component] C:\WINDOWS\system32\inetsrv\services.exe
O4 - HKLM\..\Run: [AdRotator.Application] C:\WINDOWS\system32\drivers\csrss.exe


I used HiJackThis to fix these files, restarted pc and same error happens. I also deleted these files manually myself but when i restart the pc they come back! And when i run the sysconfig utility both of them files are selected on startup. when i untick them and restart they seem to appear again as selected.

Could it be another file which is somehow generating these two files?

 

by: SheharyaarSaahilPosted on 2004-05-02 at 12:29:37ID: 10972948

Downlaod these softwares and scan the system with them !!

AdAware==> http://www.webattack.com/download/dladaware.shtml
SpyBot ==> http://www.webattack.com/download/dlspybot.shtml
CoolWebShredder ==> http://www.spychecker.com/program/coolwebshredder.html

 

by: SheharyaarSaahilPosted on 2004-05-02 at 12:30:01ID: 10972954

and run them in safemode !!

 

by: Zephyr__Posted on 2004-05-02 at 13:05:24ID: 10973266

Hi SheharyaarSaahil,

I scanned the computer using the software your recommended and i also allowed the software to fix any problems it found. But still i seem to get the error message.

Any more ideas?

 

by: SheharyaarSaahilPosted on 2004-05-02 at 14:01:41ID: 10973421

run hijackthis again, and post the log here !!

 

by: Zephyr__Posted on 2004-05-02 at 14:28:55ID: 10973495

Hi SheharyaarSaahil,


I seem to have got ridden of the message, i'm assuming one of the programs you recommended must have done it some how! I'm not sure what caused the error or exactly which software did the trick. Anyway thanks for your patience and help, appreciated.

 

by: SheharyaarSaahilPosted on 2004-05-02 at 14:33:09ID: 10973502

that's good :)

!! HAVE A NICE TIME !!

 

by: dew100Posted on 2004-07-11 at 21:03:52ID: 11526344

Logfile of HijackThis v1.97.7
Scan saved at 11:54:54 PM, on 11/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\drivers\csrss.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\system32\arpa.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\WINDOWS\system32\arpa.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\cleaner.exe
C:\WINDOWS\cleaner.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\LocalService\Application Data\laeb.exe
C:\WINDOWS\System32\hza.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\tlryo.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\user\Desktop\Old HDD\My Documents\DOC's\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tbaytel.net/templates/main_template.asp?section_id=3&page_id=3
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {6CFA4B7D-E868-29CF-8652-10550CA5286B} - C:\WINDOWS\System32\xhobome.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdRotator.Application] C:\WINDOWS\system32\drivers\csrss.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [SuperBar.Component] C:\WINDOWS\system32\inetsrv\services.exe
O4 - HKLM\..\Run: [{357AA41A-B7A8-4632-A27D-5B980B25CF43}] C:\WINDOWS\system32\wbem\svchost.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O15 - Trusted Zone: http://*.flingstone.com
O15 - Trusted Zone: http://*.mt-download.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1089154018877
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37867.375150463
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{083BA8C2-77A8-4E8E-9AA4-2B7D4BCB0986}: NameServer = 216.211.26.14 216.211.26.15


Spy Sweeper got Purity Scan, go2net.com which always show up----Spybot got Purity
 and DSO Exploit but couldnot fix Exploit---Webshredder was clean ---Stinger clean too
But on deleteing cookies  and temporary internet files a DATFile 48K would not delete
it was being used by another person or program-- so far the sme popup show but the Explorer initialization error doesnot--  what is next

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...